easy crypto vs relai

Easy Crypto operates as a non-custodial retail broker rather than a central limit order book exchange. The platform sources liquidity across global institutional counterparties to fill orders on demand, quoting an all-inclusive rate directly to retail buyers. Customers can execute instant buys, direct sells back to local bank accounts, and coin-to-coin swaps across more than 160 supported crypto assets. The catalog spans major network tokens such as Bitcoin, Ethereum, and Solana alongside extensive decentralized finance tokens, layer-one ecosystems, and stablecoins including NZDD, the New Zealand Dollar-denominated stablecoin developed in partnership with Easy Crypto.

Because the brokerage focuses on fiat conversion and immediate delivery, users do not trade against other retail market participants on an internal order book. Instead, every purchase requires providing a destination wallet address on the relevant blockchain network. Easy Crypto validates the address format during checkout to reduce human entry errors before broadcasting the transaction. For portfolio structuring, users can also configure automated recurring orders, dollar-cost averaging plans, and customizable multi-coin portfolio orders that split a single fiat deposit across multiple tokens in preset percentages.

Relai operates as a specialized Bitcoin brokerage and non-custodial wallet mobile application. Rather than maintaining a broad catalog of speculative tokens or derivatives, the platform dedicates its entire infrastructure to Bitcoin accumulation, management, and basic settlement. Users interact through clean mobile software available on iOS and Android operating systems, avoiding cluttered trading interfaces and distracting features.

The app enables immediate spot purchases, regular recurring investment schedules, instant sales back to European fiat bank accounts, and direct external blockchain transfers. By stripping out margin trading, token swaps, and complex order types, Relai streamlines the user journey toward regular personal savings. The software generates standard twelve-word recovery phrases directly on the local device, ensuring that cryptographic control over Bitcoin balances remains entirely with the individual owner.

Users can establish daily, weekly, or monthly automated recurring orders by linking standard SEPA payments from their personal bank accounts. This automated routine allows participants to execute systematic accumulation strategies without needing to monitor intraday market fluctuations. Advanced users can also link their external hardware signing devices, bridging the gap between mobile purchasing convenience and deep cold storage security setups.

Easy Crypto incorporates its brokerage margin and operational costs directly into the quoted exchange rate shown on the transaction screen. Quoted retail spreads typically range between 0.70 percent and 1.50 percent above wholesale market rates, depending on the asset pair, underlying liquidity depth, and prevailing market volatility. Because the price presented at checkout is inclusive of standard processing fees, buyers see the exact token quantity they will receive before confirming their payment transfer.

In addition to the brokerage spread, blockchain network transaction fees apply to deliver purchased tokens to personal self-custody wallets or when processing sell orders sent to the platform. These network gas fees fluctuate according to congestion on individual blockchains and are detailed transparently within the checkout breakdown. Standard domestic bank transfers, such as Account2Account and Poli in New Zealand or PayID and OSKO in Australia, generally incur no secondary deposit surcharges. Instant payment processing methods or specialized credit rails may carry external transaction surcharges depending on the chosen regional gateway and banking partner.

Cost calculations on Relai depend on the selected payment channel, monthly trading volume, order type, and referral code usage. Base brokerage fees for standard one-time purchases start at 2.0 percent. However, setting up recurring automated orders or utilizing community referral codes scales the base brokerage fee down to 1.0 percent for standard volumes. Volume-tiered pricing further discounts large cumulative trades exceeding higher monthly brackets.

Payment execution methods introduce separate cost variables. Standard SEPA and SEPA Instant bank transfers do not carry additional platform processing surcharges, making them the most economical funding mechanism. However, using debit cards, credit cards, Apple Pay, or Google Pay triggers third-party processing markups, which can add between 1.5 percent and 3.0 percent to the final transaction total depending on the card issuer and regional routing.

Because Relai executes transactions directly on-chain or routes through payment infrastructure to self-custody balances, standard Bitcoin network mining fees apply. The app displays network fee estimates before confirmation, and batching mechanisms help mitigate settlement overhead on recurring purchases. Selling Bitcoin back to fiat accounts follows a similar tiered commission schedule, with proceeds routed directly to the verified IBAN provided during order execution.

The foundational security pillar of Easy Crypto is non-custody. The platform does not hold retail customer crypto funds in permanent custody accounts or centralized exchange wallets. By eliminating centralized wallet storage for customer assets, the platform significantly mitigates systemic vulnerability to pooled exchange hot wallet compromises. The brokerage processes transactions through temporary operational pipelines, routing cleared fiat funds to liquidity providers and delivering tokens directly to user-controlled self-custody addresses.

Account access on Easy Crypto is protected by mandatory multi-factor authentication, supporting standard time-based one-time password applications. Account infrastructure includes automated address validation checks, suspicious activity alerts, and account-level locks. For mobile users managing funds directly, the official Easy Crypto self-custody wallet app utilizes social recovery mechanisms alongside advanced key management to helps protect private keys without maintaining custodial access to funds. While these technical controls reduce attack vectors on the platform side, users retain ultimate personal responsibility for securing their destination wallet private keys and mnemonic seed phrases.

Relai adopts a strict non-custodial architecture, meaning the company never holds, manages, or pools client crypto assets. When a user creates a new account on the mobile app, the software generates a BIP39 standard twelve-word mnemonic seed phrase stored locally within the secure enclave of the smartphone. Relai servers hold no backup copies or administrative master keys for user balances.

This framework helps support that account holders retain unilateral control over their funds, preventing corporate freezes or insolvency exposure. However, it also places total responsibility for private key helps protect on the user. If a device is lost or damaged without a written offline backup of the recovery phrase, funds cannot be restored by customer service teams under any circumstances.

To bolster local operational security, Relai integrates biometric authentication, including Face ID and fingerprint scanning, alongside custom numeric application passcodes. The app also supports read-only and transaction-signing integrations with selected hardware devices such as BitBox02. This hybrid setup allows security-focused individuals to purchase Bitcoin seamlessly through the mobile app while keeping critical signing keys isolated on external cold storage hardware.

Easy Crypto concentrates its operations in dedicated regional jurisdictions, offering tailored local fiat rails across New Zealand, Australia, and South Africa. In New Zealand, the platform operates under Easy Crypto NZ Limited and is registered as a Financial Services Provider with the Companies Office Financial Service Providers Register. In Australia, operations are registered with the Australian Transaction Reports and Analysis Centre as a digital currency exchange. These regulatory frameworks require strict adherence to Anti-Money Laundering and Counter-Terrorist Financing rules, meaning every user must complete identity verification before initiating transactions.

Customer support is structured regionally, offering localized assistance through online help centers, direct ticketing systems, and live web chat. Because the team operates within local time zones across Auckland, Sydney, and Johannesburg, inquiries regarding domestic bank processing, payment references, and blockchain transaction confirmation delays are handled by regional specialists. Educational resources, comprehensive walkthrough guides, and step-by-step wallet configuration tutorials are provided to help users navigate self-custody setups safely.

Headquartered in Switzerland, Relai operates within the Swiss regulatory environment under the supervision of a recognized self-regulatory organization in compliance with national anti-money laundering laws. The platform primarily serves residents of the European Union, the European Economic Area, and Switzerland who hold valid bank accounts denominated in Euros (EUR) or Swiss Francs (CHF).

Swiss financial regulations permit non-registered buying within specific daily and monthly thresholds. Users can purchase up to 1,000 CHF (or Euro equivalent) per day and up to 100,000 CHF annually without submitting formal identity documents, subject to payment verification via personal bank accounts. Exceeding these baseline transaction thresholds requires completing formal know-your-customer verification procedures, including government identity checks and proof of address submission.

Customer assistance is provided through an in-app help desk, direct email ticketing, and a structured online knowledge base. Support staff handle inquiries during standard European business hours, assisting with bank transaction matching, technical app troubleshooting, and account tier upgrades. Because the service is strictly non-custodial, support personnel cannot view private balances, reverse blockchain transactions, or reset lost seed phrases.

For small-scale recurring buys of 100 New Zealand Dollars or Australian Dollars, Easy Crypto offers straightforward domestic bank transfers with zero flat deposit fees, where the primary cost remains the built-in retail spread and standard blockchain delivery gas. For mid-sized portfolio allocations of 5,000 Dollars distributed across multiple tokens, the multi-coin order feature consolidates execution into a single fiat payment, though each individual asset incurs its respective blockchain transfer fee upon network broadcast. High-volume institutional trades benefit from direct OTC desk assistance with customized pricing based on wholesale market depth.

Understanding total outlay on Relai requires assessing how payment channels and order cadence intersect. For a saver executing a recurring weekly order of 100 EUR via standard SEPA transfer with an active referral discount, the platform fee settles at 1.0 percent (1.00 EUR), plus small network mining fees. Over a full calendar year, the ongoing cost remains modest while building self-custody reserves automatically.

In contrast, executing an ad-hoc purchase of 100 EUR using a credit card without a recurring plan attracts the standard 2.0 percent base fee plus card processing charges around 2.5 percent, resulting in a total deduction near 4.50 EUR before network mining costs. For larger lump sums, such as 15,000 EUR, completing verification unlocks tiered commission reductions, bringing platform fees down to 0.5 percent or lower. Choosing bank transfers over card rails remains essential for keeping total acquisition costs within reasonable boundaries.