MoonPay review
Updated September 28, 2026 · HodlCue Editorial Team · Facts checked September 26, 2026
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.
Our verdict
MoonPay suits buyers who want a regulated, custodial place to buy crypto with everyday payment methods. Trading in the app carries a taker fee of 0%, the lowest of the 118 brands ranked. The catch is that custody sits with the platform, not with you.
Key facts
- Best for
- Buying crypto with everyday payment methods and paying no trading fee.
- Taker fee
- 0%↗
- Regulators
- Financial Conduct Authority, Financial Crimes Enforcement Network, NMLS (FinCEN money service business registrant, MoonPay USA LLC), Financial Transactions and Reports Analysis Centre of Canada, Australian Transaction Reports and Analysis Centre, Dutch Authority for the Financial Markets, Jersey Financial Services Commission, Netherlands Authority for the Financial Markets (AFM)↗
- Fiat deposit methods
- Card, Bank, SEPA, Apple-pay↗
- Exchange type
- Cex↗
- Legal entity
- MoonPay Europe B.V.↗
- Headquarters
- Netherlands↗
- Founded
- 2019↗
- Support channels
- Chat, Email, Phone, Help-centre↗
- Features
- Custodial
- Official website
- moonpay.com
Facts checked September 26, 2026, 5 sources
Apps and profiles
- Get the app
- App StoreGoogle Play
Pros and cons
Pros
- Trading in the app costs 0%, against taker fees of 0.25% to 1.99% at bunq
- Fiat funding runs through card, bank and sepa
- Registered with the Financial Conduct Authority under FRN 944746 and the Dutch AFM under MiCA CASP 254900KXWAZ3B1340G26
- Support runs on chat, email and phone
Cons
- Custody is with MoonPay, as custodial is the only feature listed
- It is a centralised exchange, cex, so the coin itself never sits in a wallet you control
- Fiat funding is limited to the methods on card, bank and sepa
Who it suits
- Buyers paying by the funding methods listed on card, bank and sepa
- Traders who want the cheapest trading fee among the 118 brands compared
- People who would rather hold crypto with a licensed provider, since custodial is the only feature listed
Who should look elsewhere
- Self-custody users, since custodial is the only feature listed and the venue is cex
- Traders who expect to trade often, as bunq quotes taker fees of 0.25% to 1.99% against MoonPay at 0%
- Readers who want their crypto supervised under a different European set, as Bitpanda lists FMA (Austria), BaFin (Germany) and Austrian Financial Market Authority (FMA)
The company behind it
MoonPay is run by MoonPay Europe B.V., a custodial exchange, cex, based in the Netherlands and founded in 2019. It holds registrations spanning the UK, the US, Canada, Australia, Jersey and the Netherlands, including the Financial Conduct Authority under FRN 944746 and the Dutch AFM listing, MiCA CASP 254900KXWAZ3B1340G26. Support runs on chat, email and phone.
How MoonPay compares
9.6 vs 9.5- 9.6 vs 9.3
9.6 vs 9.2
9.6 vs 9.7ActivTrades takes fiat by card and bank, a narrower list than the methods on card, bank and sepa here.
9.6 vs 9.4
9.6 vs 9.6
9.6 vs 9.0
9.6 vs 9.0
9.6 vs 9.0
9.6 vs 9.0
9.6 vs 8.9
9.6 vs 9.0
9.6 vs 8.2
9.6 vs 8.2
9.6 vs 9.7
9.6 vs 9.4
9.6 vs 9.3
9.6 vs 9.2
9.6 vs 9.2
9.6 vs 9.1
9.6 vs 9.0
9.6 vs 8.7
9.6 vs 8.6
Where MoonPay is available
- Available
- Australia, Brazil, Canada, Jersey, Netherlands, United Kingdom, United States
- Licence in United Kingdom
- Financial Conduct Authority (FRN 944746), checked September 26, 2026
- Licence in United States
- Financial Crimes Enforcement Network (31000301673327), checked September 26, 2026
- Licence in United States
- NMLS (FinCEN money service business registrant, MoonPay USA LLC) (2071245), checked September 26, 2026
- Licence in Canada
- Financial Transactions and Reports Analysis Centre of Canada (M24701825), checked September 26, 2026
- Licence in Australia
- Australian Transaction Reports and Analysis Centre (DCE100858195-001), checked September 26, 2026
- Licence in Netherlands
- Dutch Authority for the Financial Markets (41000002), checked September 26, 2026
- Licence in Jersey
- Jersey Financial Services Commission (SCH-14176), checked September 26, 2026
- Licence in Netherlands
- Netherlands Authority for the Financial Markets (AFM) (MiCA CASP 254900KXWAZ3B1340G26), checked September 26, 2026, also valid in Netherlands, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What trading fee does MoonPay charge?+
Trading in the MoonPay app carries a taker fee of 0%, the lowest of the 118 brands compared. The site median across those brands is 0.2%, and the upper quartile reaches 0.55%. For contrast, bunq quotes 0.25% to 1.99%.
Who regulates MoonPay?+
The register covers the UK, the US, Canada, Australia, Jersey and the Netherlands. UK activity is with the Financial Conduct Authority, firm number FRN 944746, while the US entries are 31000301673327 and 2071245.
How do I fund a MoonPay account?+
Fiat deposits run through card, bank and sepa, the full list of methods given for funding the account. Card and bank funding are also the most widely offered options across the comparison, at 51.7% and 92.5% of the listings.
Does MoonPay hold my crypto?+
Yes. The platform is custodial, and custodial is the only feature listed, so assets sit with MoonPay rather than a wallet you control. It also runs as a centralised exchange, cex, the most common setup in this category at 91.2%.
What kind of exchange is MoonPay?+
It is a custodial centralised exchange, cex, aimed at buying crypto with money rather than only trading. Centralised exchanges make up 87.8% of the exchange ranking, and buy-crypto listings are almost all the same type at 97.6%.
How is MoonPay licensed for UK customers?+
UK customers fall under the Financial Conduct Authority, whose listing is FRN 944746. The Dutch entity carries a MiCA CASP listing, MiCA CASP 254900KXWAZ3B1340G26, and other registrations cover the US, Canada, Australia and Jersey.
Can I reach support if something goes wrong?+
Support is offered on chat, email and phone, covering a help centre, chat, email and phone. A help centre is the most common channel in this category at 91.6%, and phone is offered by a smaller share at 24%.
How does MoonPay compare on fees with other providers?+
MoonPay lists a taker fee of 0%, while bunq quotes 0.25% to 1.99%. The buy-crypto group has a median of 0.25% and a lower quartile of 0.1%, so MoonPay sits at the cheap end of that field.
Sources
- esma.europa.eu/sites/default/files/2024-12/CASPS.csv checked September 26, 2026
Backs: Headquarters, Legal entity, Licences
“ae_homeMemberState=NL”
- support.moonpay.com/en/articles/380823-moonpay-s-supporte... checked September 26, 2026
Backs: Fiat deposit methods
“On-Ramp: Credit/debit card (including MasterCard, Visa, and Maestro) All regions; Apple Pay All regions; SEPA and SEPA Instant Only available in EU countries that support SEPA; PIX (BRL-denominated...”
- support.moonpay.com/en/articles/384622-how-to-use-trade-i... checked September 26, 2026
Backs: Taker fee
“Does MoonPay charge fees? MoonPay does not charge processing fees, but blockchain network fees always apply. (MoonPay Trade)”
- moonpay.com checked September 26, 2026
Backs: Founded
“Trusted by millions of customers Since 2019”
- moonpay.com/legal/licenses checked September 26, 2026
Backs: Exchange type, Features, Regulators, Support channels
“MoonPay Entity: MoonPay Europe B.V. Jurisdiction: EEA Regulator: Dutch Authority for the Financial Markets Registration Number: 41000002”
Compiled from 5 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Coins listed.