relai review

The wallet and buying or selling through it cost €0, and the listed taker fee is 1%. Network fees are covered on purchases, while sellers pay the bitcoin network fee. Small recurring buys stay cheap, though larger trades still carry the taker fee.

Relai covers bitcoin and nothing else: the coin list is 1 and the wallet supports 1. There is no altcoin trading here, so anyone holding many assets needs another venue. That focus keeps the app simple for a single holding.

Keys stay with the holder: custody is self custody and self-custody is listed as a feature, with a seed backup for recovery. A lost recovery phrase cannot be restored by the platform, so write it down and keep it offline.

The French operation is registered with the Autorite des Marches Financiers under A2025-006, and the MiCA listing records MiCA CASP 9695003EKRFOMYXJQL11. The group also appears with a VQF registration in Switzerland, so the licence sits with the company rather than the app.

Fiat arrives through card, bank and sepa, so a French customer has several ways to top up rather than a single route. Relai operates as a cex under RELAI EU SASU in France, so buying works as a standard account top-up rather than a peer transfer.

Support runs through email, help centre and community, so a help centre, email and a community are the routes in. There is no phone line listed, which matters for anyone treating this as a trading desk rather than a self-custody app.

The wallet is a mobile app rather than a hardware device, which suits buying in small amounts from a phone. Relai was founded in 2020 in France and now runs a regulated operation under RELAI EU SASU.

Relai suits euro buyers who want their own keys and a free wallet rather than a broad exchange. It is a poor fit for altcoin traders, since the coin list is 1, and for fee-first buyers, since fees of 1% sit above the site taker fee of 0.2%.