BitGo review
Updated September 28, 2026 · HodlCue Editorial Team · Facts checked September 26, 2026
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Our verdict
BitGo suits you if you want a software wallet with both self-custody and custodial options. Founded in 2013 and headquartered in the US, it combines a software-based account with support by email, but custody choices differ between its services.
Pros and cons
Pros
- Software wallet format for access through digital services.
- Supports both self-custody and custody options through self custody and custodial.
- Provides custodial wallet services alongside self-custody.
- Support is available by email.
Cons
- The custodial service does not give the same custody model as the self-custody option.
- Support runs through email only.
Who it suits
- Self-custody users who also want a custodial option from the same provider.
- Software wallet users who are comfortable choosing between custody models.
- People in the US who want a provider overseen by the Office of the Comptroller of the Currency.
Who should look elsewhere
- Trezor users seeking a hardware wallet rather than software.
- Bit2Me users who prefer a mobile wallet.
- Nebeus users who specifically want self custody rather than an option that also includes custody.
The company behind it
BitGo is operated by BitGo, Inc., a company founded in 2013 and headquartered in the US. Its listed support channel is email. The company is associated with the Office of the Comptroller of the Currency in the US.
How BitGo compares
9.2 vs 9.4
9.2 vs 9.0
9.2 vs 8.2
9.2 vs 9.7
9.2 vs 9.5
9.2 vs 9.6
9.2 vs 9.0
9.2 vs 9.0
9.2 vs 9.0Choose Trezor if you prefer a hardware wallet rather than BitGo's software format.
9.2 vs 8.2
9.2 vs 9.7
9.2 vs 9.5
9.2 vs 9.4
9.2 vs 9.3
9.2 vs 9.2
9.2 vs 9.2
9.2 vs 9.1
9.2 vs 9.0
9.2 vs 8.8
9.2 vs 8.7
9.2 vs 8.7
9.2 vs 8.6
9.2 vs 8.5
9.2 vs 8.5
9.2 vs 8.5
9.2 vs 8.3
Where BitGo is available
- Available
- United States
- Licence in United States
- Office of the Comptroller of the Currency (OCC), checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What type of wallet does BitGo offer?+
BitGo is listed as a software wallet. This distinguishes it from Trezor, which is listed as hardware, and Bit2Me, which uses a mobile format.
Does BitGo offer self-custody?+
Yes. BitGo's listed features include self custody and custodial, so self-custody is available as one of its wallet models. The precise custody arrangement remains important because the provider also lists a custodial service.
Can I use a custodial wallet with BitGo?+
Yes. BitGo provides custodial qualified custody as well as self-custody through self custody and custodial. You can compare the two models according to whether you want to manage the wallet yourself or use a custodial service.
How can I contact BitGo support?+
The listed support channel is email. BitGo is based in the US, and the company behind the service is BitGo, Inc..
Where is BitGo based?+
BitGo is headquartered in the US. The listed legal entity is BitGo, Inc., and the company was founded in 2013.
Who regulates BitGo?+
BitGo is associated with the Office of the Comptroller of the Currency in the US. The company is listed under the legal entity BitGo, Inc. and was founded in 2013.
Sources
- bitgo.com checked September 26, 2026
Backs: Features, Founded, Headquarters, Support channels
“Deploy self-custody and regulated custody, hot and cold, independently or together”
- bitgo.com/entities/bitgo-inc checked September 26, 2026
Backs: Legal entity, Wallet type
“BitGo, Inc. offers the following products and services”
- bitgo.com/products/qualified-custody checked September 26, 2026
Backs: Custody, Licences
“Custodial wallets at BitGo are structured to keep client assets segregated from corporate balance sheets.”
Compiled from 3 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Price, Coins supported.