Bitbank vs Figment

Bitbank concentrates its commercial architecture on cash spot trading paired against the Japanese Yen (JPY) and Bitcoin (BTC). The platform supports dozens of vetted crypto assets, including major tokens such as Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Solana (SOL), and Avalanche (AVAX), alongside prominent domestic utility tokens approved under the Japan Virtual and Crypto Assets Exchange Association (JVCEA) framework.

Trading execution is divided between two primary interfaces: an advanced spot order book powered by TradingView charting tools and a simplified instant buy/sell brokerage desk. The order book supports standard limit, market, and stop order types, catering to systematic traders and high-frequency automated strategies connected via public and private REST and WebSocket APIs. In contrast, the instant retail brokerage module allows immediate fiat execution at fixed retail quotes, though this convenience incorporates wider built-in spreads.

Unlike international multi-service exchanges, Bitbank intentionally avoids high-leverage perpetual contracts, margin lending, or decentralized token swaps. It supplements its core spot marketplace with a periodic crypto lending service (Borrow Crypto), enabling users to lend supported assets back to the exchange for fixed annualized yield over predetermined contractual terms, subject to platform availability quotas and counterparty operational conditions.

Figment delivers staking-as-a-service infrastructure designed specifically for institutional asset managers, exchanges, custodians, and decentralized protocol foundations. The platform maintains active, monitored validator nodes across more than thirty leading proof-of-stake protocols, encompassing major networks such as Ethereum, Solana, Polkadot, Avalanche, Near, and various Cosmos application chains. Organizations can deploy dedicated private validator nodes or direct delegations toward public enterprise clusters depending on balance size and architectural preferences.

Beyond standard bare-metal validator operations, Figment equips institutional engineering teams with developer tooling, including robust API endpoints and webhooks for automated staking, validator lifecycle tracking, and programmatic rewards harvesting. The Figment App serves as a centralized operational dashboard, offering institutional clients granular visibility into active stakes, historical reward distributions, commission deductions, and node uptime metrics across multi-chain portfolios.

For enterprise platforms embedding staking into consumer or custodial products, Figment acts as the underlying execution layer. Custody providers and financial institutions integrate Figment staking infrastructure directly into their existing custody environments without transferring control of funds, maintaining a clean technical separation between key storage and transaction validation.

Bitbank structures its spot exchange pricing through a maker-taker schedule that actively incentivizes order book depth. On core JPY spot pairs, maker orders that add liquidity to the order book receive a negative rebate, typically returning -0.02% to the trader upon execution. Taker orders that remove liquidity from the order book incur a standard fee of approximately 0.12%, maintaining an efficient cost profile for systematic liquidity providers and active retail execution.

The simplified retail brokerage desk operates without explicit trading commissions but incorporates a dynamic retail spread embedded within the displayed purchase and sale quotes. Spreads on the retail counter expand during periods of heightened market volatility, making the central limit order book the standard pathway for cost-conscious execution. Deposits made via Japanese domestic bank transfers (such as Zengin network transactions) are processed without platform deposit charges, though originating banks may assess their own transfer fees.

Fiat withdrawals to domestic Japanese bank accounts incur fixed tiered fees depending on transaction size, typically charging 550 JPY for transfers under 30,000 JPY and 770 JPY for larger withdrawals. Crypto asset withdrawals require specific network transfer fees tailored to individual blockchain conditions, such as 0.0005 BTC for Bitcoin transactions or asset-equivalent network processing deductions. Bitbank does not charge ongoing account maintenance fees, preserving predictable base operating costs for inactive accounts.

Figment utilizes a protocol commission model where fees are typically deducted directly from gross on-chain staking rewards rather than invoiced as flat monthly infrastructure costs. Standard protocol commission rates vary across supported blockchains, reflecting individual network tokenomics, hardware requirements, and custom client volume tier agreements. For dedicated institutional validator clusters, customized fee agreements or software-as-a-service infrastructure fees may apply depending on technical configuration, custom service level agreements, and support requirements.

Because Figment does not custody digital assets, all principal deposits and generated staking rewards settle directly to client-controlled wallet addresses or whitelisted institutional custody accounts according to protocol rules. Figment does not apply proprietary withdrawal charges, spread markups, or liquidity exit penalties beyond native network transaction fees and protocol commission percentages agreed in enterprise contracts.

Yield realization timelines, unbonding schedules, and payout frequencies depend strictly on the underlying network protocol mechanics. For instance, Ethereum rewards distribute on-chain according to consensus rules, while networks like Cosmos or Polkadot enforce native unbonding windows ranging from two to four weeks. Stakers must account for these native blockchain rules when modeling portfolio liquidity.

Under Japanese regulatory mandates, Bitbank enforces strict asset segregation policies between corporate operating funds and client custody balances. Fiat balances are held in statutory trust accounts with regulated Japanese trust banks, preventing operational co-mingling. Digital assets are maintained predominantly in multi-signature cold storage environments disconnected from external network connections, minimizing digital exposure risks.

For operational transactions requiring immediate settlement, Bitbank maintains a limited portion of digital assets in hot wallets protected by multi-party signature protocols and internal operational sign-offs. In compliance with Japanese legal provisions, the exchange maintains balance reserves in equivalent liquid assets to cover potential platform discrepancies in the event of an operational network compromise. Physical and operational access to private key components requires multi-tiered authorization from authorized internal security personnel.

User account security relies on standard mandatory two-factor authentication (2FA) via time-based one-time password (TOTP) applications such as Google Authenticator, device authorization whitelists, and automated email alerts for logins and withdrawal submissions. Crypto withdrawal requests require explicit address whitelisting, destination travel rule disclosures (JVCEA Travel Rule compliance), and secondary authentication verification, introducing practical operational delays that mitigate unauthorized liquidation vectors.

Security architecture at Figment centers strictly on non-custodial operations, ensuring that clients retain full ownership and administrative control over their cryptographic private keys and staking withdrawal credentials at all times. Figment operates validation nodes and signs blocks on behalf of delegators, but never maintains access to funds or holds authorization to transfer principal assets out of client-managed custody vaults.

To mitigate technical and operational vulnerabilities, Figment maintains independent SOC 2 Type II compliance and ISO 27001 certifications covering its infrastructure management and operational workflows. Node deployment utilizes distributed cloud and bare-metal environments across diverse geographical data centers, incorporating robust hardware security modules, multi-region failover, and active anti-DDoS mitigations to sustain high validator uptime and prevent double-signing events.

Figment provides commercial slashing coverage policies for eligible institutional clients, designed to protect against potential financial losses resulting from validator downtime penalties or accidental infrastructure errors. While these operational measures significantly diminish technical failure risks, delegators still operate within the broader regulatory and software failure risks inherent to public distributed consensus protocols.

Bitbank is operated by Bitbank, Inc. and functions as a fully registered Virtual Currency Exchange Service Provider under the supervision of the Japan Financial Services Agency (FSA) and the Kanto Local Finance Bureau. As an active member of the JVCEA, Bitbank adheres strictly to Japanese anti-money laundering (AML), counter-terrorist financing (CFT), and Know Your Customer (KYC) directives, which restrict platform onboarding almost entirely to individuals holding verifiable legal residence in Japan and registered domestic businesses.

Account registration requires rigorous identity verification, typically completed digitally through the Japanese My Number card system or domestic residence certificates paired with photographic validation. Verification processing typically concludes within one to two business days for personal accounts, while corporate entity verification involves comprehensive registry checks and beneficial ownership documentation. Non-resident international applicants are systematically excluded from opening retail trading accounts.

Customer assistance is provided through a structured Japanese-language help center, ticket-based inquiry forms, and automated interactive chat systems. Bitbank operates an extensive repository of Japanese technical documentation, FAQ articles, and API reference materials. Direct live telephone assistance is not provided for standard retail accounts, and operational support hours align with Japanese standard business schedules, meaning complex identity or transaction inquiries submitted outside business hours face standard overnight queue processing.

Headquartered in Canada and operating globally, Figment structures its products to comply with international enterprise standards, serving hedge funds, venture funds, registered investment advisers, public companies, and global fintech institutions. The company maintains strict enterprise onboarding workflows, executing standard Know Your Customer and anti-money laundering due diligence before provisioning dedicated validator infrastructure or enterprise API services.

Customer support for enterprise clients includes dedicated technical account managers, specialized integration engineers, and around-the-clock infrastructure monitoring. Service level agreements provide intended to provide response times, proactive incident notifications, and scheduled operational reviews, catering specifically to institutional expectations that standard retail community channels cannot satisfy.

Comprehensive tax and accounting support represents a core component of the platform. Figment provides downloadable, auditable reporting tools that export reward histories, cost-basis calculations, and protocol event logs in formats compatible with major institutional crypto accounting platforms, easing quarterly financial reporting and internal audit requirements for corporate treasuries.