Bitbank review

Updated September 28, 2026 · HodlCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Bitbank is a registered Japanese custodial exchange with maker fees of -0.02% to 0% and taker fees of 0.1% to 0.12% on spot trading. It suits adults trading in yen who value the fee structure and the regulatory footing above a long coin list.

Key facts

Best for
Spot and derivatives trading in yen from a registered domestic exchange.
Taker fee
0.1% to 0.12%↗
Coins listed
44↗
Regulators
Kanto Local Finance Bureau (registered crypto asset exchange service provider), Tokyo Metropolitan Governor (registered money lender)↗
Fiat deposit methods
Bank↗
Maker fee
-0.02% to 0%↗
Withdrawal fee
JPY withdrawal 550 JPY (770 JPY when the amount is 30,000 JPY or more); crypto withdrawals charged per asset (e.g. 0.0006 BTC, 0.005 ETH)↗
Derivatives
Yes↗
Exchange type
Cex↗
Legal entity
Bitbank, Inc.↗
Headquarters
Japan↗
Founded
2016↗
Support channels
Help-centre, Community↗
Features
Custodial, Staking
Official website
bitbank.cc

Facts checked September 26, 2026, 6 sources

Apps and profiles

Get the app
Google Play

Pros and cons

Pros

  • Registered with Kanto Local Finance Bureau (registered crypto asset exchange service provider) and Tokyo Metropolitan Governor (registered money lender), so the exchange sits inside Japan's domestic licensing system.
  • Spot taker fees of 0.1% to 0.12% sit under the site taker fee figure of 0.2%.
  • Custody and staking both sit under custodial and staking, so held balances can earn.
  • Derivatives trading is offered alongside spot, with 44 coins listed.

Cons

  • Support runs on help centre and community only, with no direct line listed for urgent problems.
  • The coin list of 44 ranks 107 of 172 brands compared, well below the site figure of 74.5.
  • Cashing out costs twice: yen withdrawals carry a flat charge, higher above a set amount, and crypto withdrawals are charged per asset.
Bitbank

Ready to try Bitbank?

Scored 9.3 / 10 by HodlCue.

Who it suits

  • Adults in Japan who hold yen and want a registered domestic exchange with staking on held balances.
  • Traders who rest limit orders, since maker fees of -0.02% to 0% credit the balance.
  • Traders who keep a focused watchlist of 44 coins rather than a long tail of assets.

Who should look elsewhere

  • Not for breadth seekers: Bitpanda lists from 650 coins against Bitbank's 44.
  • Not for traders who want no trading charge on a single market, since ActivTrades charges 0%.
  • Not for cost-first every-trade comparisons, since bunq's taker fees run 0.25% to 1.99% against Bitbank's 0.1% to 0.12%.

How Bitbank compares

Where Bitbank is available

Available
Japan

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What does it cost to trade on Bitbank?+

Spot trading costs a taker fee of 0.1% to 0.12%, while maker fees run -0.02% to 0%, so a resting limit order can add to the balance instead of subtracting from it. Cash out carries its own charges too: yen withdrawals cost a flat fee, higher above a set amount, and crypto withdrawals are charged per asset.

Is Bitbank regulated?+

It is registered with Kanto Local Finance Bureau (registered crypto asset exchange service provider) and Tokyo Metropolitan Governor (registered money lender). The crypto asset exchange service provider registration appears as No. 00004, and the money lender registration as Tokyo Governor (2) No. 31821. Both registrations sit in Japan, where the company is based.

How do I fund the account?+

Fiat deposits run through bank transfer, which is also the most common funding route across the brands compared here at 92.5%. There is no card or wallet option among the listed deposit methods, so funding is tied to a bank account.

Does Bitbank offer derivatives and staking?+

Derivatives trading is available, so the exchange covers more than spot, and the asset list runs to 44 coins. Staking is offered through custodial and staking alongside holding. Custody is custodial, so coins sit with the exchange rather than in a wallet you hold the keys to.

Who is Bitbank aimed at?+

It suits adults trading in yen, since deposits are bank based and the operation is registered in Japan. The maker side of the fee schedule, -0.02% to 0%, rewards orders that rest on the book, which fits traders who place and wait. The setup is built for a single domestic market.

How does support work?+

Support runs on help centre and community. The help centre carries the routine questions on deposits, fees and withdrawals, and the community channel handles the rest. A direct phone line or live email is not part of the listed support channels, so harder problems can take longer to sort.

Who should I look at instead?+

Compare with Bitpanda for breadth, at from 650 coins. ActivTrades charges a taker fee of 0%, and bunq's taker fees run 0.25% to 1.99%. Bitbank keeps the list at 44 coins, so the pick turns on whether asset breadth or per-trade cost matters more to you.

Is my crypto held in my own wallet?+

Custody is custodial, and staking is offered as well, both recorded under custodial and staking. Coins are held by the exchange, which matches the wider category: custodial holding is the norm at 68% among the exchanges ranked here.

Sources

  • coingecko.com/en/exchanges/bitbank checked September 26, 2026

    Backs: Coins listed, Founded

    “id=bitbank; coins=44; pairs=44”

  • bitbank.cc checked September 26, 2026

    Backs: Derivatives, Exchange type, Features, Legal entity

    “Margin trading: leverage trading is possible on the spot order book”

  • bitbank.cc/guide/deposit checked September 26, 2026

    Backs: Fiat deposit methods

    “Japan yen deposits are made by transfer to the company-designated bank account”

  • bitbank.cc/guide/fee checked September 26, 2026

    Backs: Maker fee, Taker fee, Withdrawal fee

    “Spot trading fees (as of 2026-02-02): maker 0.00% for BTC/JPY and -0.02% for the other listed pairs”

  • bitbank.cc/guide/security checked September 26, 2026

    Backs: Regulators, Support channels, Licences

    “List of official sites and accounts: X (formerly Twitter) https://x.com/bitbank_inc ... Discord https://discord.gg/bitbank; FAQ centre and contact form on support.bitbank.cc”

  • linkedin.com/company/bitbank-inc checked September 26, 2026

    Backs: Headquarters

    “Headquarters: Chuo-ku, Tokyo; Primary location 2-2-1 Yaesu, Chuo-ku, Tokyo 104-002, JP”

Compiled from 6 source pages, checked September 26, 2026. We did not open an account.

Bitbank

Bitbank

Spot and derivatives trading in yen from a registered domestic exchange.

9.3/10See alternatives