3Commas vs relai

3Commas is a non-custodial trade automation software suite rather than an exchange. The platform acts as a command center, allowing traders to manage positions across multiple linked exchanges through a single interface. Core product modules include Dollar Cost Averaging bots, classic Grid bots, Signal bots, SmartTrade manual execution terminals, and portfolio rebalancing mechanisms. These tools operate across major spot and futures markets supported by partner exchanges, including Binance, OKX, Bybit, Coinbase Advanced, Kraken, and KuCoin.

The Dollar Cost Averaging system permits users to scale into positions dynamically based on percentage price drops, technical indicators, or custom Webhook signals generated from external services like TradingView. The Grid trading tool automates continuous buy and sell limit orders within predefined price channels, allowing traders to capture value during sideways market conditions. In addition, the SmartTrade interface upgrades standard exchange order routing by offering concurrent Take Profit and Stop Loss triggers, trailing stop orders, and stepped exit targets.

Asset coverage directly mirrors the market pairs available on the linked exchange accounts. 3Commas provides a virtual paper trading account where users can test automated strategies and order presets in simulated market conditions before committing live account balances.

Relai operates as a specialized Bitcoin brokerage and non-custodial wallet mobile application. Rather than maintaining a broad catalog of speculative tokens or derivatives, the platform dedicates its entire infrastructure to Bitcoin accumulation, management, and basic settlement. Users interact through clean mobile software available on iOS and Android operating systems, avoiding cluttered trading interfaces and distracting features.

The app enables immediate spot purchases, regular recurring investment schedules, instant sales back to European fiat bank accounts, and direct external blockchain transfers. By stripping out margin trading, token swaps, and complex order types, Relai streamlines the user journey toward regular personal savings. The software generates standard twelve-word recovery phrases directly on the local device, ensuring that cryptographic control over Bitcoin balances remains entirely with the individual owner.

Users can establish daily, weekly, or monthly automated recurring orders by linking standard SEPA payments from their personal bank accounts. This automated routine allows participants to execute systematic accumulation strategies without needing to monitor intraday market fluctuations. Advanced users can also link their external hardware signing devices, bridging the gap between mobile purchasing convenience and deep cold storage security setups.

3Commas operates on a software-as-a-service subscription model rather than charging per-trade brokerage commissions or maker-taker markups. The platform structure is tiered, offering Free, Pro, and Expert plans with discounts available on annual billing commitments. The Free tier generally serves as an introductory evaluation plan with strictly limited active bot allocations. Paid subscriptions scale active DCA bots, Grid bots, concurrent SmartTrade slots, and advanced webhook integration capabilities.

For cost-conscious operators, evaluating 3Commas requires calculating total operational overhead across both software subscriptions and external trading costs. The platform does not charge deposit, withdrawal, or custody fees because all asset settlement happens directly on connected exchanges. However, every automated trade executed by 3Commas incurs maker or taker fees on the destination exchange, alongside standard network gas fees when rebalancing funds between platforms. Bot configurations with high trade frequencies can generate substantial cumulative exchange commissions even when the core software price remains flat.

Because subscription fees recur regardless of market performance, traders operating smaller account sizes must verify that strategy yields comfortably exceed the recurring platform overhead. Choosing annual billing offers a lower effective monthly rate, though it locks capital into a fixed software commitment.

Cost calculations on Relai depend on the selected payment channel, monthly trading volume, order type, and referral code usage. Base brokerage fees for standard one-time purchases start at 2.0 percent. However, setting up recurring automated orders or utilizing community referral codes scales the base brokerage fee down to 1.0 percent for standard volumes. Volume-tiered pricing further discounts large cumulative trades exceeding higher monthly brackets.

Payment execution methods introduce separate cost variables. Standard SEPA and SEPA Instant bank transfers do not carry additional platform processing surcharges, making them the most economical funding mechanism. However, using debit cards, credit cards, Apple Pay, or Google Pay triggers third-party processing markups, which can add between 1.5 percent and 3.0 percent to the final transaction total depending on the card issuer and regional routing.

Because Relai executes transactions directly on-chain or routes through payment infrastructure to self-custody balances, standard Bitcoin network mining fees apply. The app displays network fee estimates before confirmation, and batching mechanisms help mitigate settlement overhead on recurring purchases. Selling Bitcoin back to fiat accounts follows a similar tiered commission schedule, with proceeds routed directly to the verified IBAN provided during order execution.

3Commas utilizes a non-custodial architecture where funds reside entirely on the user connected exchange accounts. Interactions between 3Commas and supported exchanges occur via API keys generated by the user. To maintain an appropriate risk boundary, users should configure API keys with trade execution and balance reading permissions only, explicitly disabling withdrawal and transfer permissions. This operational model prevents the software from initiating unauthorized capital transfers off the linked exchange.

Account security controls on the platform include mandatory or optional multi-factor authentication using time-based one-time password applications, email notifications for account logins, and IP whitelisting capabilities. Fast Connect integrations on supported exchanges streamline the credential handshake by automating permission boundaries and restricting API access to designated 3Commas IP addresses. These controls reduce exposure to automated credential stuffing and malicious network tampering.

Despite non-custodial protections, API-based platforms present specific operational risks. Historical industry incidents demonstrate that compromised API credentials or session tokens can lead to unauthorized trade executions on linked accounts. Users must exercise disciplined security hygiene, including rotating API keys regularly, enforcing IP restrictions on exchange consoles, and monitoring automated logs to identify unusual trade routing.

Relai adopts a strict non-custodial architecture, meaning the company never holds, manages, or pools client crypto assets. When a user creates a new account on the mobile app, the software generates a BIP39 standard twelve-word mnemonic seed phrase stored locally within the secure enclave of the smartphone. Relai servers hold no backup copies or administrative master keys for user balances.

This framework helps support that account holders retain unilateral control over their funds, preventing corporate freezes or insolvency exposure. However, it also places total responsibility for private key helps protect on the user. If a device is lost or damaged without a written offline backup of the recovery phrase, funds cannot be restored by customer service teams under any circumstances.

To bolster local operational security, Relai integrates biometric authentication, including Face ID and fingerprint scanning, alongside custom numeric application passcodes. The app also supports read-only and transaction-signing integrations with selected hardware devices such as BitBox02. This hybrid setup allows security-focused individuals to purchase Bitcoin seamlessly through the mobile app while keeping critical signing keys isolated on external cold storage hardware.

3Commas is accessible globally via modern desktop web browsers and dedicated mobile applications on iOS and Android. Platform availability is governed by standard terms of service, which restrict access in sanctioned jurisdictions and territories subject to comprehensive international trade restrictions. Because 3Commas does not custody funds or provide direct fiat on-ramping, it does not hold conventional banking licenses or money transmitter registrations, though it complies with general software enterprise regulations.

Individual user eligibility for specific trading pairs and leverage instruments is ultimately dictated by the underlying exchange where the API key originates. For example, users located in regions with strict retail derivatives restrictions, such as the United Kingdom or the United States, cannot execute leveraged futures contracts through 3Commas if their linked domestic exchange accounts disallow those specific instruments.

Customer support is primarily delivered through a web-based ticketing system, live chat widgets, and an extensive documentation knowledge base. The platform maintains official community groups and social channels where users discuss strategy configurations and technical troubleshooting. Higher subscription tiers may receive prioritized customer support response queues, while standard users rely on standard digital ticketing channels for technical inquiries and API diagnostic guidance.

Headquartered in Switzerland, Relai operates within the Swiss regulatory environment under the supervision of a recognized self-regulatory organization in compliance with national anti-money laundering laws. The platform primarily serves residents of the European Union, the European Economic Area, and Switzerland who hold valid bank accounts denominated in Euros (EUR) or Swiss Francs (CHF).

Swiss financial regulations permit non-registered buying within specific daily and monthly thresholds. Users can purchase up to 1,000 CHF (or Euro equivalent) per day and up to 100,000 CHF annually without submitting formal identity documents, subject to payment verification via personal bank accounts. Exceeding these baseline transaction thresholds requires completing formal know-your-customer verification procedures, including government identity checks and proof of address submission.

Customer assistance is provided through an in-app help desk, direct email ticketing, and a structured online knowledge base. Support staff handle inquiries during standard European business hours, assisting with bank transaction matching, technical app troubleshooting, and account tier upgrades. Because the service is strictly non-custodial, support personnel cannot view private balances, reverse blockchain transactions, or reset lost seed phrases.