Luno review
Updated September 28, 2026 · HodlCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Luno suits buyers who want a long-running, regulated custodial exchange with a mobile wallet. It has traded since 2013, publishes proof of reserves, and lists 49 coins, a narrower range than most rivals here.
Key facts
- Best for
- A straightforward mobile account for buying and holding crypto in Malaysia.
- Coins listed
- 49↗
- Regulators
- Securities Commission Malaysia↗
- Fiat deposit methods
- Bank↗
- Proof of reserves
- Yes↗
- Exchange type
- Cex↗
- Legal entity
- Luno Malaysia Sdn. Bhd.↗
- Headquarters
- Malaysia↗
- Founded
- 2013↗
- Support channels
- Chat, Help-centre↗
- Features
- Staking
- Official website
- luno.com
Crypto wallets
Facts checked September 26, 2026, 7 sources
Pros and cons
Pros
- Regulated by the Securities Commission Malaysia, with a named operating company, Luno Malaysia Sdn. Bhd.
- Publishes proof of reserves, which most listed brands leave out
- A mobile wallet, mobile, with staking on hold balances
- Fiat deposits run by bank transfer, a method most listed rivals lack
Cons
- The coin list of 49 sits below the 74.5 across listed exchanges
- Support runs on chat and help centre only, with no phone line listed
- It holds your crypto itself: custody is custodial
Who it suits
- Buyers in Malaysia who want a regulated custodial account with bank deposits
- Holders who want staking on the balance they keep with the exchange
- Long-standing platform users who value proof of reserves
Who should look elsewhere
- Traders who need a wide coin list, since 49 trails most rivals
- Anyone wanting to hold their own keys, because custody is custodial
- Support seekers who need a phone channel, since support runs on chat and help centre
How your money is protected
Luno is a custodial exchange, so your crypto is held by the company rather than by you, and custody is listed as custodial. The licence in the data names the Securities Commission Malaysia as the regulator, and the operating entity is Luno Malaysia Sdn. Bhd.. The platform also publishes proof of reserves, which lets readers check that customer balances are backed by assets. Currency in and out goes through bank transfer, the most common deposit method among listed exchanges.
The company behind it
The entity holding the licence is Luno Malaysia Sdn. Bhd., based in Malaysia, and the business has been running since 2013. That length of trading history matters for an exchange that holds customer funds. Help is offered through chat and help centre, so answers are available in writing rather than by phone. Proof of reserves adds a layer on top of the licence for readers weighing the safety of the money.
How Luno compares
9.0 vs 9.5- 9.0 vs 9.3
9.0 vs 9.2
9.0 vs 9.7A narrower 9 coins, aimed at active traders rather than mobile buyers.
9.0 vs 9.4
9.0 vs 9.6
9.0 vs 9.0
9.0 vs 9.0
9.0 vs 9.0
9.0 vs 9.0
9.0 vs 8.9
9.0 vs 9.0
9.0 vs 8.2
9.0 vs 8.2
9.0 vs 9.7
9.0 vs 9.4
9.0 vs 9.3
9.0 vs 9.2
9.0 vs 9.2
9.0 vs 9.1
9.0 vs 9.0
9.0 vs 8.7
9.0 vs 8.6
Where Luno is available
- Available
- Malaysia
- Licence in Malaysia
- Securities Commission Malaysia, checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
How many coins can I buy on Luno?+
Luno lists 49 coins for trading. That sits below the 74.5 across listed exchanges, so buyers who need long-tail assets should weigh the alternatives first. Major pairs sit at the core of the list.
Who regulates Luno?+
The licence data names the Securities Commission Malaysia as the regulator, and the entity behind the licence is Luno Malaysia Sdn. Bhd.. It trades as a custodial exchange, listed as cex, so one company both holds the assets and runs the order book.
Does Luno publish proof of reserves?+
Yes. Luno publishes proof of reserves, a check on whether customer balances are matched by assets the platform holds. Not every brand in the comparison makes that disclosure, and it gives readers something concrete to weigh beside the licence.
How do I deposit money?+
Fiat deposits run through bank transfer. That is the most widely used deposit method among listed exchanges, so bank funding is a well trodden path here. Card and instant pay methods are not listed for this brand.
Is my crypto held by Luno?+
Yes. Custody is listed as custodial, so the platform holds the coins on your behalf rather than giving you keys. Buyers who want to manage keys themselves should look at a self-custody option, since that setting cannot be changed inside this account.
What app do I use?+
The wallet is listed as mobile, so buying and holding happen in a mobile wallet rather than a desktop platform. Staking is also available, which lets a holder put idle balances to work without moving them off the exchange.
How do I get help?+
Support runs on chat and help centre, with a help centre and chat covered. Phone support is not listed for this brand, so readers who want voice backup should plan for written answers. The help centre is the most common channel across listed exchanges.
Which country is Luno built for?+
The operating entity is Luno Malaysia Sdn. Bhd., based in Malaysia, and the licence on file is held there. Trading started in 2013, which makes it one of the longer running platforms on the list. The licence data covers that market only.
Sources
- coingecko.com/en/exchanges/luno checked September 26, 2026
Backs: Coins listed, Founded, Coins supported
“id=luno; coins=49; pairs=105”
- guide.luno.com/hc/en-gb/search checked September 26, 2026
Backs: Fiat deposit methods
“How do I make a deposit using instant transfer with FPX in Malaysia?”
- luno.com checked September 26, 2026
Backs: Features, Proof of reserves, Support channels
“Earn crypto rewards with safe and secure staking”
- luno.com/en-my checked September 26, 2026
Backs: Wallet type
“Your Luno app makes investing in crypto straightforward, with a clear and intuitive app experience”
- luno.com/en-my/legal/licenses checked September 26, 2026
Backs: Headquarters
“Luno Malaysia Sdn. Bhd. (Registration No. 201501011592 (1136927-A)) is licensed as a Recognized Market Operator (Digital Asset Exchange) by the Securities Commission Malaysia”
- luno.com/en-my/legal/terms-of-use checked September 26, 2026
Backs: Custody
“Luno securely stores all Supported Cryptocurrency private keys ("Private Keys") associated with any Luno Account. You accept and agree that Luno shall retain control of the Private Keys associated...”
- luno.com/legal/licenses checked September 26, 2026
Backs: Exchange type, Legal entity, Regulators, Licences
“Luno Malaysia Sdn. Bhd. (Registration No. 201501011592 (1136927-A)) is licensed as a Recognized Market Operator (Digital Asset Exchange) by the Securities Commission Malaysia”
Compiled from 7 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Taker fee.
Related by the facts
Luno
A straightforward mobile account for buying and holding crypto in Malaysia.