justTRADE vs Liquid by FTX

justTRADE operates as a multi asset neobroker based in Frankfurt am Main, allowing users to buy and sell physical spot cryptocurrencies alongside traditional equities, exchange traded funds, and structured derivatives. Rather than offering hundreds of speculative microcap tokens, the platform curates a focused catalog of approximately 20 prominent digital assets. This list includes Bitcoin, Ethereum, Solana, Cardano, Ripple, Polkadot, Avalanche, Chainlink, and Litecoin.

Trading is executed directly in spot tokens, meaning investors buy the underlying asset rather than a contract for difference or synthetic tracker. The platform enforces a minimum trading volume per order, usually set at 50 euros for cryptocurrency transactions. Fractional trading is standard, allowing participants to acquire precise euro amounts of high value assets. The interface presents unified portfolio accounting where fiat balances, traditional shares, and crypto holdings appear within a single clear overview, eliminating the operational friction of toggling between disparate financial applications.

During its active operating period, Liquid maintained an extensive multi-asset spot exchange architecture focused heavily on the Japanese domestic and broader Asia-Pacific regional cryptocurrency trading sectors. The service provided direct order book execution for cornerstone digital assets including Bitcoin, Ethereum, and Ripple, alongside an array of Japanese yen fiat trading pairs and international stablecoin denominations. Advanced features historically included algorithmic order entry, high-throughput matching via its proprietary WorldBook engine, and integrated margin facilities designed to pool liquidity across discrete market books.

Following corporate integration under the FTX brand banner, the exchange planned deeper interoperability with derivative contracts and tokenized product suites. However, the subsequent insolvency filing halted all technical roadmaps and product iterations. At present, zero spot or derivative markets remain accessible to general retail or institutional traders. Digital asset balances are static and restricted to historical account records accessible solely during designated insolvency claim verification windows rather than live order execution interfaces.

A central selling point of the justTRADE crypto review proposition is its zero commission fee model. The broker charges zero euros in fixed order commissions or custody administration fees. Instead, trading expenses are embedded directly in the buy and sell prices through an execution spread. For standard cryptocurrency orders under regular market liquidity conditions, this spread starts at a minimum of 0.30 percent per execution, though wider spreads can occur during periods of extreme market volatility.

Account funding and withdrawals occur exclusively in fiat currency via the designated clearing account maintained at Sutor Bank in Hamburg. There are no deposit or withdrawal fees for standard SEPA bank transfers. However, a major structural limitation is that justTRADE does not support on-chain cryptocurrency deposits or external blockchain withdrawals to private hardware wallets or independent exchanges. All crypto bought on the platform must eventually be sold back into euros inside the account, which limits the platform to pure price exposure and long-term buy-and-hold strategies.

Historically, the exchange implemented a tiered maker and taker commission schedule that scaled down trading costs based on thirty-day trading volume and native platform token balances. Market makers frequently benefited from zero-fee or rebate tiers on designated Japanese yen pairs, while standard retail taker fees generally hovered between zero point one zero percent and zero point fifteen percent across major liquid markets. Fiat deposit and withdrawal schedules depended on domestic clearing networks such as Japanese Zengin bank rails and international wire partners.

In current terms, standard commercial fee schedules and dynamic bid-ask spreads are entirely irrelevant because trading services have ceased. Standard automated crypto withdrawals and fiat bank disbursements through the web interface were halted in November 2022. Payout distributions for eligible historical creditors and account holders have been processed through specialized insolvency portals such as Liquid Japan customer return frameworks, subject to legal claim audits and identity reaffirmation rather than typical self-service exchange withdrawal flows.

Because users cannot self-custody their private keys on justTRADE, digital asset security depends on institutional custodian Tangany GmbH, a Munich-based infrastructure provider holding a formal crypto custody license from the German Federal Financial Supervisory Authority. Tangany stores private keys using secure cold storage and certified hardware security modules, isolating private keys from continuous internet connectivity to minimize external intrusion risks.

Cash balances are held in an individual clearing account at Max Heinr. Sutor oHG, which is covered by the statutory German statutory deposit guarantee scheme up to 100,000 euros per customer. Note that this deposit protection applies strictly to fiat balances, as cryptocurrencies are explicitly excluded from statutory deposit insurance schemes. User access security requires multi factor authentication through SMS or dedicated authenticator applications, with two factor authorization mandatory for placing orders, updating personal records, and initiating fiat payouts to the linked reference account.

Liquid operated under a dual operational legacy regarding infrastructure protection and regulatory custody standards. In August 2021, prior to its acquisition by FTX, the platform suffered a significant unauthorized intrusion impacting its multi-party cold and warm storage addresses, resulting in substantial unauthorized digital asset transfers. The firm responded by migrating internal custody procedures, tightening multi-signature approval thresholds, and accelerating corporate restructuring discussions that ultimately culminated in the FTX acquisition.

Under Japan Financial Services Agency regulations, the local operating entity, Quoine Corporation, was legally obligated to segregate client fiat funds in domestic trust banks and store equivalent customer cryptocurrency holdings in cold storage disconnected from active network servers. This strict regulatory ring-fencing proved pivotal when the parent corporation declared Chapter 11 bankruptcy. Japanese authorities stepped in to protect domestic customer reserves, preventing parent entity commingling and enabling an orderly claim return framework managed under Japanese administrative guidelines rather than commingled offshore estate pools.

Account opening at justTRADE is subject to specific geographic and regulatory requirements. Applicants must be at least 18 years old, maintain primary tax residency in Germany, and hold a valid German bank account as a reference account. Identity verification is conducted digitally using video identification procedures compliant with German anti-money laundering legislation, requiring a valid national identity card or biometric passport.

Customer support is available in German and English, primarily managed through structured online ticketing, email inquiry channels, and an organized self-service knowledge base. Phone support is generally reserved for urgent administrative account blocking rather than routine order guidance. Platform availability remains high across desktop browsers and native mobile applications for iOS and Android, operating with standard continuous trading hours for cryptocurrencies seven days a week, subject to brief technical maintenance windows.

New account onboarding, user identity verification protocols, and fiat gateway integrations remain permanently shut down across all global jurisdictions without exception. Liquid originally operated under a Japanese regulatory charter from the Financial Services Agency, alongside selective service extensions into various international regions while explicitly excluding restricted locations like the United States. Following the financial collapse and insolvency proceedings of its corporate parent in late 2022, regional regulatory agencies enacted formal administrative suspensions. These enforcement measures officially terminated commercial operations and restricted system infrastructure strictly to custodial tracking, claims processing, and statutory compliance functions.

Standard customer support desks, direct live chat interfaces, and commercial ticket submission systems have been decommissioned entirely. Inquiries regarding remaining balances, claim documentation, asset verification, and distribution timelines must proceed directly through authorized bankruptcy portals and designated liquidation trustees. Former account holders cannot receive real-time order troubleshooting or operational account maintenance from live support staff. Informational bulletins, verified balance confirmations, and corporate rehabilitation notices are published solely through formal legal channels managing the ongoing asset distribution process.