Indodax review
Updated September 28, 2026 · HodlCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Indodax is a long-running Indonesian exchange, trading since 2014, that suits traders who want local regulation and a long coin list. Its 448 coins sit well above the exchange median of 74.5, and it runs as a centralised exchange that holds customer coins itself.
Key facts
- Best for
- Indonesian traders who want a domestically regulated exchange with a long coin list and published proof of reserves
- Coins listed
- 448↗
- Regulators
- Otoritas Jasa Keuangan (OJK) - Financial Services Authority of Indonesia↗
- Proof of reserves
- Yes↗
- Exchange type
- Cex↗
- Legal entity
- PT Indodax Nasional Indonesia↗
- Headquarters
- Indonesia↗
- Founded
- 2014↗
- Support channels
- Email, Phone, Help-centre, Community↗
- Official website
- indodax.com
Facts checked September 26, 2026, 3 sources
Pros and cons
Pros
- Regulated by Otoritas Jasa Keuangan (OJK) Financial Services Authority of Indonesia, a named national authority
- 448 coins listed, well above the exchange median of 74.5
- Runs as a cex that has traded since 2014
Cons
- Regulator list is Otoritas Jasa Keuangan (OJK) Financial Services Authority of Indonesia only, so no second authority sits behind a dispute
- Support runs on email, phone and help centre, and live chat is not among those channels
- Fewer coins than Bitpanda (from 650) and bunq (from 350), so the longest books sit elsewhere
Who it suits
- Indonesian traders who want a domestically regulated exchange
- Anyone who puts weight on published proof of reserves
- Traders who want a broad coin list on one centralised platform
Who should look elsewhere
- European buyers, since bunq lists from 350 coins and Indodax is registered in Indonesia
- Traders who want the longest list, since Bitpanda lists from 650 coins against 448 here
- Traders who rely on live chat, which is not among email, phone and help centre
Safety and regulation
Indodax is regulated by Otoritas Jasa Keuangan (OJK) Financial Services Authority of Indonesia, the financial authority of its home market, so the exchange sits inside a national licensing regime rather than operating without a named supervisor. It also publishes proof of reserves, which lets readers check that customer balances are backed by holdings. Most venues in the exchange ranking do not publish such proof, so this is a real point in its favour.
Who runs it
The exchange is run by PT Indodax Nasional Indonesia, registered in Indonesia, and has been trading since 2014, which makes it an established platform in its home market. Support runs through email, phone and help centre: email, phone, a help centre and a community. Live chat is not among those channels, so account questions are handled by ticket or phone.
How Indodax compares
9.3 vs 9.5- 9.3 vs 9.3
9.3 vs 9.2
9.3 vs 9.7Covers 9 coins, which suits traders who follow only a few majors.
9.3 vs 9.4
9.3 vs 9.6
9.3 vs 9.0
9.3 vs 9.09.3 vs 9.0
9.3 vs 9.09.3 vs 8.9
9.3 vs 9.0
9.3 vs 8.2
9.3 vs 8.2
9.3 vs 9.7
9.3 vs 9.4
9.3 vs 9.3
9.3 vs 9.2
9.3 vs 9.2
9.3 vs 9.1
9.3 vs 9.0
9.3 vs 8.7
9.3 vs 8.6
Where Indodax is available
- Available
- Indonesia
- Licence in Indonesia
- Otoritas Jasa Keuangan (OJK) - Financial Services Authority of Indonesia, checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
How many coins can I trade on Indodax?+
Indodax lists 448 coins, which places it well above the median of 74.5 coins across ranked exchanges. That is a broad book for a domestic venue, though traders chasing the longest lists abroad still have further to go, and coin counts move as listings change.
How does Indodax compare with other exchanges on coin count?+
Indodax lists 448 coins. Bitpanda lists at least from 650 and bunq lists from 350, so the longest book in this group sits with Bitpanda, while the exchange median is 74.5. ActivTrades covers 9 coins, a different proposition for a few majors.
Is Indodax regulated?+
Indodax is licensed by Otoritas Jasa Keuangan (OJK) Financial Services Authority of Indonesia, the financial services authority of its home country. A named regulator matters when you are weighing a locally supervised exchange against an offshore venue with no supervisor, because a complaint has somewhere to go in Indonesia.
Does Indodax publish proof of reserves?+
Yes, proof of reserves is published for Indodax, so readers can check that the coins credited to accounts are backed by holdings. Proof of reserves is uncommon in the exchange ranking, where the majority of venues do not publish it, so this sits well above the norm.
What are Indodax trading fees?+
Taker fees for Indodax are not published in this comparison, so trade costs cannot be checked on paper. For reference, the median taker fee across ranked exchanges is 0.2%, with most sitting between 0.1% and 0.5%. Open the trading screen before placing a large order.
Is Indodax a custodial exchange?+
Indodax is a centralised exchange, so coins are held on the platform account rather than in a wallet you control. Most venues in the exchange ranking are centralised too, so the choice is not unusual, and the practical effect is that custody sits with PT Indodax Nasional Indonesia rather than with you.
How do I contact Indodax support?+
Support runs through email, phone and help centre: email, phone, a help centre and a community channel. Live chat is not among those channels, so a stuck withdrawal or a login problem is handled by email or phone, and the help centre covers the routine questions on account setup and trading.
Who is Indodax available to?+
Indodax serves traders in Indonesia, where it is licensed by Otoritas Jasa Keuangan (OJK) Financial Services Authority of Indonesia and has operated since 2014. It is a single market venue, so users elsewhere would need a platform licensed where they live, such as Bitpanda or bunq, rather than an exchange registered abroad.
Sources
- coingecko.com/en/exchanges/indodax checked September 26, 2026
Backs: Coins listed, Founded
“id=indodax; coins=448; pairs=454”
- defillama.com/cex/indodax checked September 26, 2026
Backs: Proof of reserves
“slug=indodax; category=CEX; tvl=526537133.22843874”
- indodax.com checked September 26, 2026
Backs: Exchange type, Headquarters, Legal entity, Regulators, Support channels, Licences
“Copyright (c) 2026 PT Indodax Nasional Indonesia - centralised company running the crypto buy/sell platform”
Compiled from 3 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Taker fee, Fiat deposit methods.
Indodax
Indonesian traders who want a domestically regulated exchange with a long coin list and published proof of reserves