Figment vs Poolin

Figment delivers staking-as-a-service infrastructure designed specifically for institutional asset managers, exchanges, custodians, and decentralized protocol foundations. The platform maintains active, monitored validator nodes across more than thirty leading proof-of-stake protocols, encompassing major networks such as Ethereum, Solana, Polkadot, Avalanche, Near, and various Cosmos application chains. Organizations can deploy dedicated private validator nodes or direct delegations toward public enterprise clusters depending on balance size and architectural preferences.

Beyond standard bare-metal validator operations, Figment equips institutional engineering teams with developer tooling, including robust API endpoints and webhooks for automated staking, validator lifecycle tracking, and programmatic rewards harvesting. The Figment App serves as a centralized operational dashboard, offering institutional clients granular visibility into active stakes, historical reward distributions, commission deductions, and node uptime metrics across multi-chain portfolios.

For enterprise platforms embedding staking into consumer or custodial products, Figment acts as the underlying execution layer. Custody providers and financial institutions integrate Figment staking infrastructure directly into their existing custody environments without transferring control of funds, maintaining a clean technical separation between key storage and transaction validation.

Poolin built its platform footprint as a comprehensive mining pool operator, aggregating hashrate across Bitcoin, Bitcoin Cash, Litecoin, Zcash, and Ethereum prior to its proof-of-stake transition. Miners configured ASIC hardware or specialized mining rigs to point hashrate directly toward designated stratum endpoints managed across global data center hubs. The core technical interface supplied hashrate observers, worker health telemetry, customized alert channels, and sub-account hierarchies tailored for commercial mining facilities. These tools enabled operators to allocate computing units across multiple internal accounting ledgers without reconfiguring individual rig IP addresses.

To capture additional capital across its user base, Poolin expanded beyond basic mining infrastructure into custodial asset management through PoolinWallet. This application bundled wallet custody, internal crypto transfers, swap tools, and yield generation products marketed to miners seeking interest on newly minted coins. Users could allocate idle mining rewards directly into savings buckets without paying immediate on-chain network transaction fees. This structural integration blurred the operational line between mining reward aggregation and centralized banking, creating a direct dependency between computing services and speculative treasury management.

Figment utilizes a protocol commission model where fees are typically deducted directly from gross on-chain staking rewards rather than invoiced as flat monthly infrastructure costs. Standard protocol commission rates vary across supported blockchains, reflecting individual network tokenomics, hardware requirements, and custom client volume tier agreements. For dedicated institutional validator clusters, customized fee agreements or software-as-a-service infrastructure fees may apply depending on technical configuration, custom service level agreements, and support requirements.

Because Figment does not custody digital assets, all principal deposits and generated staking rewards settle directly to client-controlled wallet addresses or whitelisted institutional custody accounts according to protocol rules. Figment does not apply proprietary withdrawal charges, spread markups, or liquidity exit penalties beyond native network transaction fees and protocol commission percentages agreed in enterprise contracts.

Yield realization timelines, unbonding schedules, and payout frequencies depend strictly on the underlying network protocol mechanics. For instance, Ethereum rewards distribute on-chain according to consensus rules, while networks like Cosmos or Polkadot enforce native unbonding windows ranging from two to four weeks. Stakers must account for these native blockchain rules when modeling portfolio liquidity.

The historical fee framework on Poolin operated around standard proof-of-work payout schemes, primarily Full Pay-Per-Share (FPPS) and Pay-Per-Share Plus (PPS+). These settlement models assessed pool commission fees generally ranging between 2.5 percent and 4.0 percent of mined block rewards and included transaction processing fees. Miners opting for Proportional (PPLNS) payment modes received variable distributions based on block discovery luck while benefiting from lower standard pool fee surcharges around 1.0 percent to 2.0 percent depending on asset type and aggregate account hashrate tiers.

Withdrawals functioned via automated daily batch payouts to external non-custodial addresses once an account surpassed specified minimum balance thresholds. However, miners selecting internal routing directly into PoolinWallet avoided network transfer gas fees, which incentivized capital concentration within the company custody environment. In September 2022, Poolin formally suspended Bitcoin and Ether withdrawals from PoolinWallet citing liquidity shortages. The company issued tokenized debt representations, including IOU tokens representing withheld assets, but liquidity remained severely restricted, demonstrating that low transactional fees and automated payment interfaces mean little if platform solvency fails to support base redemptions.

Security architecture at Figment centers strictly on non-custodial operations, ensuring that clients retain full ownership and administrative control over their cryptographic private keys and staking withdrawal credentials at all times. Figment operates validation nodes and signs blocks on behalf of delegators, but never maintains access to funds or holds authorization to transfer principal assets out of client-managed custody vaults.

To mitigate technical and operational vulnerabilities, Figment maintains independent SOC 2 Type II compliance and ISO 27001 certifications covering its infrastructure management and operational workflows. Node deployment utilizes distributed cloud and bare-metal environments across diverse geographical data centers, incorporating robust hardware security modules, multi-region failover, and active anti-DDoS mitigations to sustain high validator uptime and prevent double-signing events.

Figment provides commercial slashing coverage policies for eligible institutional clients, designed to protect against potential financial losses resulting from validator downtime penalties or accidental infrastructure errors. While these operational measures significantly diminish technical failure risks, delegators still operate within the broader regulatory and software failure risks inherent to public distributed consensus protocols.

Account security at Poolin incorporated standard modern operational controls, including mandatory two-factor authentication, email confirmation pins, withdrawal address whitelisting, and multi-tier sub-account permission management. From an authentication perspective, these access controls functioned reliably to prevent unauthorized third-party credential stuffing attacks. Account holders could define specific payout thresholds and establish anti-phishing codes to verify administrative platform communications, matching baseline protections typical of institutional mining operations.

The structural vulnerability of the platform emerged from its custodial architecture rather than front-end access controls. Assets maintained within the centralized Poolin infrastructure were held under omnibus depository custody without segregated account partitioning. The platform deployed customer deposits into lending initiatives, collateralized investments, and internal liquidity commitments without public balance auditing. When broader digital asset markets experienced deleveraging shocks throughout 2022, the commingling of customer mining payouts with third-party institutional lending protocols left the platform unable to satisfy simultaneous user redemption demands. Security mechanisms like two-factor authentication cannot protect account balances when counterparty insolvency freezes backend custodial reserves.

Headquartered in Canada and operating globally, Figment structures its products to comply with international enterprise standards, serving hedge funds, venture funds, registered investment advisers, public companies, and global fintech institutions. The company maintains strict enterprise onboarding workflows, executing standard Know Your Customer and anti-money laundering due diligence before provisioning dedicated validator infrastructure or enterprise API services.

Customer support for enterprise clients includes dedicated technical account managers, specialized integration engineers, and around-the-clock infrastructure monitoring. Service level agreements provide intended to provide response times, proactive incident notifications, and scheduled operational reviews, catering specifically to institutional expectations that standard retail community channels cannot satisfy.

Comprehensive tax and accounting support represents a core component of the platform. Figment provides downloadable, auditable reporting tools that export reward histories, cost-basis calculations, and protocol event logs in formats compatible with major institutional crypto accounting platforms, easing quarterly financial reporting and internal audit requirements for corporate treasuries.

Poolin originated in China before navigating shifting regulatory regimes across Asian and international jurisdictions. In response to regional mining prohibitions enacted across mainland China in 2021, the operating entity migrated corporate infrastructure and primary computing nodes to international hubs, serving a geographically dispersed customer base across North America, Europe, Central Asia, and Southeast Asia. Regulatory standing remained offshore and loosely defined, with the organization operating without formal banking licenses, money transmission authorizations, or comprehensive investor protection frameworks in major western markets.

Customer support workflows historically functioned through web help desks, multilingual ticket queues, and community Telegram channels. Technical troubleshooting focused on stratum configuration assistance, ASIC firmware connectivity, and balance accounting disputes. Following the 2022 balance suspension, customer service response quality deteriorated significantly, with automated notices replacing substantive resolution pathways for affected depositors. With limited recourse through established international legal jurisdictions, users attempting to recover locked balances encountered protracted communication delays and unresolved claim processes, emphasizing the substantial legal risks of utilizing offshore mining custodians.

Delegating to Figment validators mitigates operational node failure risks through enterprise-grade DevOps, but it does not eliminate systemic blockchain network vulnerabilities. All proof-of-stake delegators remain exposed to smart contract bugs, sudden hard forks, and native protocol governance changes that could alter yield rates or unbonding periods. While Figment provides commercial slashing protections under qualified institutional contracts, such policies cover specific operational faults rather than market-wide asset depreciation or underlying blockchain consensus failures.

Organizations must evaluate native protocol lockup schedules and liquidity constraints before allocating balance sheet capital. Figment maintains redundant failover infrastructure and continuous monitoring to prevent validator double-signing and downtime penalties, yet market participants should account for protocol-level slashing conditions that arise from broader decentralized network events outside validator operational control.

Mining operations require a clear structural separation between computational proof-of-work pooling and custodial treasury management. Traditional mining pool architectures route block discovery shares directly to external cold-storage addresses specified by the hashrate provider. When operators integrate internal wallets offering yield or zero-fee internal balances, they expose ongoing production revenue to severe credit risk. Account holders at Poolin experienced firsthand how balance convenience can lead to capital loss during broader market stress events. Pooling revenues with interest-bearing products introduces debt exposure that contradicts the operational security requirements of independent infrastructure providers. Prudent mining enterprises therefore mandate that pool operators maintain completely segregated ledger accounts. Enforcing direct, unencumbered settlement paths shields regular operational earnings from broader balance-sheet vulnerabilities across the host platform.