coincaex review
Updated September 28, 2026 · HodlCue Editorial Team · Facts checked September 26, 2026
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Our verdict
CoinCaex is a custodial central exchange built for people funding an account by bank transfer, and it holds a licence from Comision Nacional de Activos Digitales (CNAD) in El Salvador. Trading costs weigh heaviest against it: the taker fee is 2%, well above the buy crypto median of 0.25%.
Key facts
- Best for
- Bank transfer funding with a regulated El Salvador licence
- Taker fee
- 2%↗
- Coins listed
- from 7↗
- Regulators
- Comision Nacional de Activos Digitales (CNAD) - El Salvador↗
- Fiat deposit methods
- Bank↗
- Exchange type
- Cex↗
- Legal entity
- Central American Coin Exchange, SA de CV↗
- Headquarters
- Guatemala↗
- Founded
- 2018↗
- Support channels
- Email, Chat, Phone, Help-centre↗
- Features
- Custodial
- Official website
- coincaex.com
Facts checked September 26, 2026, 5 sources
Apps and profiles
- Elsewhere
- X
Pros and cons
Pros
- Regulated by Comision Nacional de Activos Digitales (CNAD) in El Salvador under licence PSAD-0044
- Support runs through email, chat and phone, which includes phone and chat
- A custodial wallet means you hold a balance on the exchange rather than managing keys
- Funding by bank transfer, the most common deposit route at 92.5% of the sites compared
Cons
- The taker fee of 2% sits far above the buy crypto median of 0.25%
- Fiat deposits run on bank only, so there is no card or wallet funding on the account
- The listing of from 7 coins is thin next to the buy crypto median of 60
Ready to try coincaex?
Scored 8.5 / 10 by HodlCue.
Who it suits
- Traders comfortable holding funds on a custodial exchange account
- Anyone who funds with a bank transfer and wants a named regulator
- Buyers after a small set of coins rather than a long altcoin list
Who should look elsewhere
- Bitpanda, if you want a much longer coin list of from 650 coins
- bunq, if trading fees of 0.25% to 1.99% matter more than a broad listing
- ActivTrades, whose taker fee is 0%
How your money is protected
CoinCaex lists Comision Nacional de Activos Digitales (CNAD) El Salvador as its regulator, and the licence it holds is PSAD-0044. The account is custodial rather than self managed, so balances sit with the exchange and support is listed on email, chat and phone. No protection scheme is named in the published material, so the regulator is the main safeguard to weigh.
The company behind it
The operator is Central American Coin Exchange, SA de CV, headquartered in Guatemala and founded in 2018. It operates as a cex with a custodial wallet, and the same regulator and licence number apply to the company record. Getting hold of people is straightforward, with email, chat and phone available for questions on accounts or orders.
How coincaex compares
8.5 vs 9.5- 8.5 vs 9.3
8.5 vs 9.2
8.5 vs 9.7A taker fee of 0% makes it the cheapest of the options here for frequent trading.
8.5 vs 9.4
8.5 vs 9.6
8.5 vs 9.0
8.5 vs 9.08.5 vs 9.0
8.5 vs 9.08.5 vs 8.9
8.5 vs 9.0
8.5 vs 8.2
8.5 vs 8.2
8.5 vs 9.7
8.5 vs 9.4
8.5 vs 9.3
8.5 vs 9.2
8.5 vs 9.2
8.5 vs 9.1
8.5 vs 9.0
8.5 vs 8.7
8.5 vs 8.6
Where coincaex is available
- Available
- Costa Rica, El Salvador, Guatemala, Honduras
- Licence in El Salvador
- Comision Nacional de Activos Digitales (CNAD) - El Salvador (PSAD-0044), checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does CoinCaex charge to trade?+
The published taker fee is 2%, applied on standard orders with no account tier shown. That is a wide gap above the buy crypto median of 0.25%, so costs will eat into smaller and more frequent trades quickly. No maker or discount rate is listed.
Who regulates CoinCaex?+
The exchange lists Comision Nacional de Activos Digitales (CNAD) El Salvador as its regulator, and the licence on file is PSAD-0044. It is a single named regulator rather than a multi jurisdiction setup, which keeps the compliance picture simple to read.
How do I fund the account?+
The listed fiat deposit method is bank, so a bank transfer is the route in. Card funding, which many buyers expect on a retail exchange, is not part of the account. Deposits sit with the exchange because the wallet is custodial.
How many coins can I buy?+
The listing covers from 7 coins, which is a small catalogue beside the buy crypto median of 60. If your plan involves anything beyond the majors, check the list before funding, since adding pairs later is the slower part of using a short listing.
Is CoinCaex regulated or licensed?+
It holds a licence issued by Comision Nacional de Activos Digitales (CNAD) in El Salvador, numbered PSAD-0044. The regulator also appears on its own about page, so the same body covers both the company and the licence.
Who is behind CoinCaex?+
The operator is Central American Coin Exchange, SA de CV, a company registered in Guatemala and founded in 2018. The legal name in the terms matches the regulator entry, which is a useful check before you send money to a newly listed venue.
How do I contact support?+
Support is offered over email, chat and phone, covering email, chat, phone and a help centre. Phone and chat availability is more useful than email alone for time sensitive order questions, and the help centre is the first place to check for fee or listing details.
Do I hold my own keys?+
The account is custodial, so CoinCaex holds the balance on your behalf and you trade from that balance. That is the common setup for retail exchanges and simpler for beginners, but it means withdrawal support depends on the exchange rather than on a wallet you control.
Sources
- coincaex.com/Ayuda checked September 26, 2026
Backs: Features, Fiat deposit methods
- coincaex.com/Exchange checked September 26, 2026
Backs: Coins listed, Exchange type
- coincaex.com/Fees checked September 26, 2026
Backs: Taker fee
“2% tarifa fija en Guatemala”
- coincaex.com/Sobre-nosotros checked September 26, 2026
Backs: Founded, Regulators, Licences
- coincaex.com/Terminos-y-condiciones checked September 26, 2026
Backs: Headquarters, Legal entity, Support channels
Compiled from 5 source pages, checked September 26, 2026. We did not open an account.