ChangeNOW review
Updated September 28, 2026 · HodlCue Editorial Team · Facts checked September 26, 2026
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Our verdict
ChangeNOW suits UK buyers who want a wide catalogue and fee-free trading: 1,000 coins are listed, and the account set spans custodial, self-custody and staking. The company behind it is CHN Group LLC in Saint Vincent and the Grenadines, so weigh what you leave on the platform before you fund it.
Key facts
- Best for
- UK buyers who want a wide coin list at a taker fee of 0%.
- Taker fee
- 0%↗
- Coins listed
- 1,000↗
- Fiat deposit methods
- Card, Apple-pay↗
- Maker fee
- 0%↗
- Withdrawal fee
- 0↗
- Derivatives
- No↗
- Exchange type
- Cex↗
- Legal entity
- CHN Group LLC↗
- Headquarters
- Saint Vincent and the Grenadines↗
- Founded
- 2017↗
- Support channels
- Email, Chat, Help-centre, Community↗
- Features
- Custodial, Self-custody, Staking
- Official website
- changenow.com
Facts checked September 26, 2026, 3 sources
Apps and profiles
- Get the app
- App Store
- Elsewhere
- XTrustpilotchangenow.app.link
Pros and cons
Pros
- A catalogue of 1,000 coins sits well past Bitpanda at from 650 and ActivTrades at 9.
- Fiat deposits run through card and apple pay, so a UK reader can fund a buy from a card or a mobile wallet.
- Support covers email, chat and help centre, putting a help centre and live chat in front of email and the community.
- Custody is a choice rather than a fixed setup, since custodial, self custody and staking covers custodial and self-custody accounts alongside staking.
Cons
- Derivatives are listed as no, so there is no leveraged product here for anyone sizing positions beyond their cash.
- Support runs on email, chat and help centre, and a phone line is not part of that list for urgent account or withdrawal problems.
- The operator is CHN Group LLC in VC rather than a UK company, which matters for anyone leaving a balance on the platform.
Who it suits
- UK buyers who want the longest catalogue and a taker fee of 0%.
- Readers who want to choose their holding setup, since custodial, self custody and staking covers custodial and self-custody accounts.
- Holders who want staking alongside trading on the same venue.
Who should look elsewhere
- Not bunq, which charges a taker fee of 0.25% to 1.99%, so ChangeNOW wins for anyone who trades often and watches the order book cost.
- Not Bitpanda, whose from 650 coins cover a smaller catalogue than the 1,000 listed here.
- Not ActivTrades, where the coin list is 9 and readers after long-tail tokens will find too little choice.
Fees
Trading costs on ChangeNOW are 0% for takers and 0% for makers on spot orders, so an ordinary buy or sell carries nothing at the venue. Withdrawals carry a fee of 0, which matters most for readers moving coins into a self-custody wallet. Read both numbers as the venue's own charges: what a card issuer or the network you withdraw to charges sits outside them, and that is where a UK buyer's real cost often lands.
How it compares on our data
On taker fee, ChangeNOW sits at 1 of 118 in our ranking, which is as high as that measure goes. On coins listed it ranks 8 of 172. Put the two side by side and the picture is clear: cost is where this venue stands out, while the catalogue, though wide, is not the widest we track.
What you can hold and do
The catalogue covers 1,000 coins, a wide range for a spot venue and the reason most readers look here first. Derivatives are listed as no, so the account stays on spot buying and selling with nothing to leverage. Funding comes through card and apple pay, so a UK buyer's way in is a card or a mobile wallet, and the deposit step is short.
The company behind it
The legal entity is CHN Group LLC, registered in Saint Vincent and the Grenadines, and the business has been running since 2017. An overseas registration is worth weighing next to the custodial option, because a UK reader is dealing with an entity abroad rather than a domestic operation. Support runs on email, chat and help centre: a help centre, live chat, email and a community forum.
How ChangeNOW compares
9.4 vs 9.5- 9.4 vs 9.3
9.4 vs 9.2
9.4 vs 9.7ActivTrades lists 9, so it makes sense for a reader who wants a short set of major currencies rather than a long-tail catalogue.
9.4 vs 9.4
9.4 vs 9.6
9.4 vs 9.0
9.4 vs 9.0
9.4 vs 9.0
9.4 vs 9.0
9.4 vs 8.9
9.4 vs 9.0
9.4 vs 8.2
9.4 vs 8.2
9.4 vs 9.7
9.4 vs 9.4
9.4 vs 9.3
9.4 vs 9.2
9.4 vs 9.2
9.4 vs 9.1
9.4 vs 9.0
9.4 vs 8.7
9.4 vs 8.6
Frequently asked questions
What does it cost to trade on ChangeNOW?+
Nothing at the order book. The taker fee is 0% and the maker fee is 0%, so both sides of the book are free on spot orders. Withdrawals are listed at 0. Anything your card issuer or the chain you send to charges sits outside those numbers.
Who runs ChangeNOW?+
The legal entity is CHN Group LLC, registered in Saint Vincent and the Grenadines, and the company has been running since 2017. Being an overseas entity is worth factoring in for a UK reader who wants to know exactly which company stands behind the balance.
How do I put money in?+
Funding comes through card and apple pay, so a card or a mobile wallet is the way in. That suits a reader who wants the buy to happen from a phone rather than from a banking portal. It is a short list of routes, so anyone who needs a specific rail for larger sums should plan funding before trading.
How many coins can I trade?+
The list covers 1,000 coins, plenty of choice for a spot account. That sits well above the from 650 listed by Bitpanda, so readers who chase smaller or newer tokens find a deeper catalogue here. The trade-off is a longer menu to search when you want something specific.
Can I trade with leverage?+
No. Derivatives are listed as no, so the account covers spot buying and selling only. If you want to open a leveraged position, ChangeNOW will not carry it, and you need a venue whose derivatives answer is a yes. That matters for anyone sizing positions beyond their cash.
Do I hold my own coins or does the platform?+
It depends which account you open. The feature set, custodial, self custody and staking, covers both custodial and self-custody, so you choose whether the venue holds the balance or you do. Staking is there too, which makes it a natural addition for holders who want a return on idle coins.
How do I get help if something goes wrong?+
Support runs on email, chat and help centre. A help centre and live chat handle most questions, with email and a community forum behind them. There is no phone line in that list, so an urgent account or withdrawal problem means writing in rather than calling.
Is ChangeNOW a traditional exchange?+
It sits in the centralised exchange camp. The exchange type is listed as cex, and the feature set on custodial, self custody and staking adds staking to the usual custodial and self-custody options. That keeps buying, holding and putting coins to work in the same place.
Sources
- changenow.com/about checked September 26, 2026
Backs: Founded, Headquarters, Legal entity, Support channels
“(c) 2017 - 2026 CHN Group LLC”
- changenow.com/crypto-trading checked September 26, 2026
Backs: Coins listed, Derivatives, Exchange type, Fiat deposit methods, Maker fee, Taker fee
“1000+ coins always within reach”
- changenow.com/faq checked September 26, 2026
Backs: Features
“ChangeNOW is a secure crypto exchange service with both non-custodial and custodial options. You can also use NOW Wallet to store, buy, exchange and stake crypto”
- changenow.com/pro checked September 26, 2026
Backs: Withdrawal fee
“Simple withdrawals without additional fees”
Compiled from 4 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Regulators.