BTCC review
Updated September 28, 2026 · HodlCue Editorial Team · Facts checked September 26, 2026
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Our verdict
BTCC is a custodial central exchange for traders who want a broad coin list at an ordinary trading fee. It places 45 of 172 brands on coins listed, charges a taker fee of 0.1% on each spot trade, and publishes proof of reserves.
Key facts
- Best for
- Trading a long coin list at a taker fee of 0.1%, with derivatives on the same account.
- Taker fee
- 0.1%↗
- Coins listed
- 347↗
- Fiat deposit methods
- Card, Bank↗
- Maker fee
- 0.1%↗
- Proof of reserves
- Yes↗
- Derivatives
- Yes↗
- Exchange type
- Cex↗
- Legal entity
- BTCC Limited↗
- Headquarters
- Hong Kong↗
- Founded
- 2011↗
- Support channels
- Email, Chat, Help-centre, Community↗
- Features
- Custodial
- Official website
- btcc.com
Facts checked September 26, 2026, 5 sources
Apps and profiles
Pros and cons
Pros
- Proof of reserves is published, so the holdings claimed for customers can be checked.
- 347 coins listed, well past the 74.5 exchange median.
- Fiat deposits by card and bank, covered by card and bank.
- Trading since 2011, so the venue has a long operating history.
Cons
- Custody is custodial (custodial), so coins sit with the exchange rather than a wallet you hold.
- Support runs on email, chat and help centre only, with no phone line in that list.
- Maker fees of 0.1% match the taker fee, so there is no discount for adding liquidity.
Who it suits
- Traders who want a long spot book and can accept a custodial account.
- Derivatives users, since derivatives are available on the platform.
- Buyers who want proof of reserves published and can fund by card or bank.
Who should look elsewhere
- Cost-first traders, when ActivTrades lists a taker fee of 0%.
- Anyone after a wider coin catalogue, when Bitpanda lists from 650 coins.
The company behind it
BTCC trades under the legal entity BTCC Limited, based in Hong Kong, and has been running since 2011. Support comes through email, chat and help centre, so a help centre and live chat sit alongside email and a community space. There is no phone line in that list, which matters if you would rather talk a human through a stuck withdrawal.
How BTCC compares
9.4 vs 9.5- 9.4 vs 9.3
9.4 vs 9.2
9.4 vs 9.7A taker fee of 0% makes ActivTrades the cheaper side of a cost comparison, against BTCC's 0.1%.
9.4 vs 9.4
9.4 vs 9.6
9.4 vs 9.0
9.4 vs 9.09.4 vs 9.0
9.4 vs 9.09.4 vs 8.9
9.4 vs 9.0
9.4 vs 8.2
9.4 vs 8.2
9.4 vs 9.7
9.4 vs 9.4
9.4 vs 9.3
9.4 vs 9.2
9.4 vs 9.2
9.4 vs 9.1
9.4 vs 9.0
9.4 vs 8.7
9.4 vs 8.6
Frequently asked questions
What does BTCC charge to trade?+
Taker fees are 0.1% and maker fees are 0.1%, so a trade costs the same whichever way you place it. The 0.2% exchange median sits above BTCC, while ActivTrades lists a taker fee of 0%. That makes BTCC a mid-range cost on trading fees.
How is my money held at BTCC?+
Accounts are custodial (custodial), so your coins sit with the exchange rather than in a self-custody wallet you manage. BTCC publishes proof of reserves, which lets you check the holdings it claims for customers. That gives transparency on balances, but access to your funds still runs through the exchange's own systems.
How many coins are listed?+
BTCC lists 347 coins, which places it 45 of 172 brands compared here. For context, the typical exchange on the site lists 74.5. That is a broad book, and it feeds both spot and derivatives markets on the platform.
How can I fund the account with fiat?+
Fiat deposits run through card and bank, so you can fund by card or by bank transfer. Bank transfer is the more common route among the exchanges listed here, and card funding covers the quicker small deposits. Either way the balance lands in the custodial account you trade from.
Can I trade derivatives on BTCC?+
Derivatives are available, so you can take positions beyond spot trading. BTCC is a central exchange (cex) with a custodial account, so positions and collateral sit with the operator rather than a wallet you hold. Derivative risk runs higher than spot, so size positions with that in mind.
Who runs BTCC?+
The platform trades under BTCC Limited, based in Hong Kong, and has been operating since 2011. The account is custodial (custodial), so holdings sit with the operator, and the same company handles support. You can reach the team by email, chat and help centre.
How do I get help from support?+
Help runs through email, chat and help centre. A help centre covers the routine questions first, with live chat for quicker back and forth, plus email for a written record and a community space for other users. There is no phone line in that list, so account problems are handled in writing.
How does BTCC compare with the alternatives?+
On trading cost BTCC sits in the middle: 0.1% for taker and maker, against 0% at ActivTrades and 0.25% to 1.99% at bunq. On range, 347 coins trail Bitpanda's from 650. BTCC's own draw is a long book combined with derivatives availability.
Sources
- coingecko.com/en/exchanges/btcc checked September 26, 2026
Backs: Coins listed, Founded, Exchange type, Fiat deposit methods, Maker fee, Taker fee
“id=btcc; coins=347; pairs=352”
- btcc.com checked September 26, 2026
Backs: Derivatives
“Popular derivatives with up to 250x leverage. Go long or short based on market trends”
- btcc.com/en-US/about-btcc checked September 26, 2026
Backs: Support channels
“Support CentreFind our FAQs here ... Live ChatGet your questions answered by our live customer support ... BTCC CommunityGet social with us ... Customer support:[email protected]”
- btcc.com/en-US/proof-of-reserves checked September 26, 2026
Backs: Proof of reserves
“BTCC maintains a reserve ratio of at least 1:1 for all user assets, promising 100% reserves and never misappropriating user funds. We regularly publish Merkle tree verification of platform reserves...”
- btcc.com/en-US/terms checked September 26, 2026
Backs: Features, Headquarters, Legal entity
“one or more hosted Digital Token wallets (the "Digital Token Wallet(s)") enabling you to store, track, transfer and manage your balances of supported Digital Tokens”
Compiled from 5 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Regulators.
Related by the facts
BTCC
Trading a long coin list at a taker fee of 0.1%, with derivatives on the same account.