Zodia Custody review
Updated September 28, 2026 · HodlCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Zodia Custody is a custodial software wallet run by Zodia Custody Limited in the UK, authorised by the Financial Conduct Authority, so it suits holders who would rather have a regulated provider than hold their own keys. It supports from 75 coins held in Hardware Security Modules (HSMs) in secured data centres.
Key facts
- Best for
- Holders who want a regulated, custodial software wallet and no key management.
- Wallet type
- Software↗
- Custody
- Custodial↗
- Coins supported
- from 75↗
- Secure element
- Hardware Security Modules (HSMs) in secured data centres↗
- Legal entity
- Zodia Custody Limited↗
- Headquarters
- United Kingdom↗
- Support channels
- Email↗
- Features
- Custodial
- Official website
- zodia-custody.com
Facts checked September 26, 2026, 3 sources
Pros and cons
Pros
- Regulated in the UK by the Financial Conduct Authority, in Luxembourg by the Commission de Surveillance du Secteur Financier, in the UAE by the ADGM Financial Services Regulatory Authority, and registered in Hong Kong.
- Keys sit in Hardware Security Modules (HSMs) in secured data centres.
- A coin list of from 75 against a category midpoint of 62.
- A software wallet, so there is no separate device in your hands.
Cons
- Support runs on email only, so there is no live chat or phone line for urgent problems.
- A custodial model means Zodia Custody holds the keys, so moving funds depends on the provider.
- Security rests on the provider's own setup, since it is a software wallet with Hardware Security Modules (HSMs) in secured data centres rather than a device you own.
Who it suits
- Holders who want a regulated provider in charge of the keys and can manage email support.
- Anyone moving larger balances who values a named UK regulator and Luxembourg payment institution status.
- Readers who want broad asset coverage without holding a device of their own.
Who should look elsewhere
- Trezor, if you want a hardware wallet and to hold the keys yourself.
- Nebeus, if you prefer self custody and will manage security on your own.
- Bit2Me, if a mobile wallet suits you better than a custodial software account.
How Zodia Custody compares







A hardware wallet, so the keys stay with you instead of with a custodial provider.















Where Zodia Custody is available
- Available
- Australia, Hong Kong, Luxembourg, United Arab Emirates, United Kingdom
- Licence in United Kingdom
- Financial Conduct Authority (928347), checked September 26, 2026
- Licence in Luxembourg
- Commission de Surveillance du Secteur Financier (CSSF) (N00000006), checked September 26, 2026
- Licence in Luxembourg
- Commission de Surveillance du Secteur Financier (CSSF), payment institution (Z00000031), checked September 26, 2026
- Licence in United Arab Emirates
- ADGM Financial Services Regulatory Authority (220129), checked September 26, 2026
- Licence in Hong Kong
- Hong Kong Companies Registry (Trust or Company Service Provider) (TC009245), checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
Who runs Zodia Custody, and where is it based?+
The service is operated by Zodia Custody Limited, which is headquartered in the UK. That same entity is the one named in the licences held for the provider, so the company you open the account with is the firm the regulators refer to.
Is my crypto held by Zodia Custody or by me?+
It is a custodial wallet. Zodia Custody holds the keys on your behalf, so the assets sit with the provider rather than on a device under your control, and moving them depends on the provider's own processes and access rules.
Which regulators oversee Zodia Custody?+
The Financial Conduct Authority in the UK, the Commission de Surveillance du Secteur Financier in Luxembourg both as a supervised entity and as a payment institution, the ADGM Financial Services Regulatory Authority in the UAE, and the Hong Kong Companies Registry as a trust or company service provider.
How are the private keys protected?+
Keys are held in Hardware Security Modules (HSMs) in secured data centres. The model is the provider's own infrastructure rather than a chip inside a gadget in your possession, so trust sits with the operator and its controls instead of with a device you carry.
How many coins can I hold?+
The list covers from 75 coins, above the 62 mark that divides wallets in this category. Broad asset coverage is the practical pull for anyone holding a mixed portfolio rather than a few main assets.
Is it software or a hardware device?+
It is a software wallet: a custodial account rather than a physical product. Nothing has to be ordered, carried or lost, but the key material never reaches your hands either, so the custody decision stays with the provider.
What support do I get after opening an account?+
Support runs on email. Help is a written exchange rather than a live conversation, which suits readers who are happy to keep a record of the thread and less suited to anyone who wants a phone call during a market move.
How does this differ from a self-custody wallet?+
A self-custody option such as Nebeus keeps keys with the holder, on the self custody model, while Zodia Custody operates on custodial terms. Custody suits readers who want a regulated provider in charge; self-custody suits those who will handle recovery and security alone.
Sources
- zodia-custody.com/about-us checked September 26, 2026
Backs: Coins supported, Headquarters, Support channels
“75+ supported crypto assets”
- zodia-custody.com/custody checked September 26, 2026
Backs: Custody, Features, Secure element, Wallet type
“Each client's digital assets reside in dedicated, segregated wallets with no co-mingling between clients”
- zodia-custody.com/licenses-registrations checked September 26, 2026
Backs: Legal entity, Licences
“Zodia Custody Limited is registered in England and Wales with company number 12418687”
Compiled from 3 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Price.
Related by the facts
Zodia Custody
Holders who want a regulated, custodial software wallet and no key management.