safello review

Updated September 28, 2026 · HodlCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Safello is a Swedish custodial exchange and mobile wallet supervised by Finansinspektionen under a MiCA licence, founded in 2013, and it suits buyers who want a simple app to hold and spend crypto rather than an active trading desk. Fees are the trade-off to weigh, and frequent traders should look elsewhere.

Key facts

Best for
A regulated custodial app for holding and spending crypto in Sweden.
Taker fee
0.19% to 3.49%↗
Regulators
Finansinspektionen (Swedish Financial Supervisory Authority), Finansinspektionen (Swedish FSA), MiCA licence, Finansinspektionen↗
Maker fee
0.4%↗
Withdrawal fee
Network-dependent: 0.00025 BTC, 0.008 ETH, 0.13 SOL, 10 USDC↗
Exchange type
Cex↗
Legal entity
Safello AB↗
Headquarters
Sweden↗
Founded
2013↗
Support channels
Help-centre, Community↗
Features
Custodial
Official website
safello.com

Crypto wallets

Wallet type
Mobile↗
Custody
Custodial↗
Secure element
Fireblocks MPC↗

Facts checked September 26, 2026, 4 sources

Apps and profiles

Pros and cons

Pros

  • Regulated by Finansinspektionen under a MiCA licence, recorded as MiCA CASP 894500QKMN1PCG2V7U40
  • Custody is custodial and runs on Fireblocks MPC, so key handling stays with the platform
  • A cex exchange and mobile wallet in one app, trading since 2013

Cons

  • Taker fees of 0.19% to 3.49% sit above the exchange median of 0.2%
  • Support runs on help centre and community, so there is no live chat or phone line
  • Coins are held for you, with custody listed as custodial and withdrawals priced by network at Network-dependent: 0.00025 BTC, 0.008 ETH, 0.13 SOL, 10 USDC
safello

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Scored 9.1 / 10 by HodlCue.

Who it suits

  • Swedish residents who want one regulated app to buy, hold and spend crypto
  • People who put more weight on a supervised custodial setup than on low trading fees
  • Long-standing account holders who prefer the app to the order book

Who should look elsewhere

  • Frequent traders: ActivTrades lists a taker fee of 0%
  • Buyers who want a lower fee band, since bunq taker fees run 0.25% to 1.99%
  • Readers who want several supervisors on record: Bitpanda is registered with FMA (Austria), BaFin (Germany) and Austrian Financial Market Authority (FMA)

Fees

Trading costs are the main thing to weigh here. Taker fees run 0.19% to 3.49%, and maker fees sit at 0.4%, so anyone placing many orders pays the taker rate. Withdrawals are priced by network at Network-dependent: 0.00025 BTC, 0.008 ETH, 0.13 SOL, 10 USDC, which adds to the bill for anyone moving coins on.

The company behind it

The operator is Safello AB, based in Sweden and trading since 2013. It is supervised by Finansinspektionen, the Swedish Financial Supervisory Authority, under a MiCA licence recorded as MiCA CASP 894500QKMN1PCG2V7U40. Support runs on help centre and community, so questions go to the help centre or the community.

How safello compares

Where safello is available

Available
Sweden
Licence in Sweden
Finansinspektionen (Swedish Financial Supervisory Authority), checked September 26, 2026
Licence in Sweden
Finansinspektionen (Swedish FSA), MiCA licence, checked September 26, 2026
Licence in Sweden
Finansinspektionen (MiCA CASP 894500QKMN1PCG2V7U40), checked September 26, 2026

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What does Safello charge for trading?+

Taker fees run 0.19% to 3.49% and maker fees sit at 0.4%. The cost of a trade therefore depends on which side you sit on and how often you trade, so frequent buyers pay the taker rate while patient holders pay the maker rate.

How much does it cost to withdraw crypto?+

Withdrawals are priced by network at Network-dependent: 0.00025 BTC, 0.008 ETH, 0.13 SOL, 10 USDC rather than by a flat platform charge. The network cost depends on the coin and on how busy it is, so a large withdrawal or an expensive network adds to the bill.

Is Safello regulated?+

Yes. Safello is supervised by Finansinspektionen, the Swedish Financial Supervisory Authority, and the licence is recorded as MiCA CASP 894500QKMN1PCG2V7U40, so the entry can be checked against the register. The operator behind it is Safello AB.

Do I hold my own keys on Safello?+

No, custody is listed as custodial and the platform keeps the keys, using a Fireblocks MPC setup. That suits people who would rather not run key management themselves, and it does not suit anyone who wants sole control of the private keys.

Is Safello an exchange or a wallet?+

It is a cex rather than a decentralised exchange, and the wallet side is a mobile app. Coins are held for you instead of in your own keys, so buying, holding and spending happen in the same app.

How do I get help if something goes wrong?+

Support runs on help centre and community, so a help centre and a community handle the questions rather than a live agent channel. That suits readers who are comfortable troubleshooting inside the app, and it does not suit anyone who needs a person on the phone.

Who is Safello for?+

It suits Swedish and European buyers who want one regulated app for buying, holding and spending crypto, and who weigh a supervised custody setup above low trading fees. Active traders get less from it, since taker fees run 0.19% to 3.49% against an exchange median of 0.2%.

Sources

  • esma.europa.eu/sites/default/files/2024-12/CASPS.csv checked September 26, 2026

    Backs: Headquarters, Legal entity, Licences

    “ae_homeMemberState=SE”

  • safello.com checked September 26, 2026

    Backs: Exchange type, Founded, Regulators, Support channels, Wallet type

    “Safello is Sweden's leading online cryptocurrency brokerage and has been paving the way for crypto adoption since 2013 ... a secure way to buy, sell and store crypto”

  • safello.com/fees checked September 26, 2026

    Backs: Maker fee, Taker fee, Withdrawal fee

    “Order book trading ... Limit order 0.4 %”

  • safello.com/legal/custody checked September 26, 2026

    Backs: Custody, Secure element

    “Safello acts as a custodian wallet provider, where the private keys to the wallet are held by, and hence controlled by, Safello.”

  • safello.com/private/wallet checked September 26, 2026

    Backs: Features

    “we use Fireblock's world-leading wallet technology to keep your crypto in safe custody”

Compiled from 6 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Coins listed, Fiat deposit methods.

safello

safello

A regulated custodial app for holding and spending crypto in Sweden.

9.1/10See alternatives