Mercuryo review

Updated September 28, 2026 · HodlCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Mercuryo suits occasional buyers who want a custodial wallet for holding and buying crypto, with money in by card or bank transfer. The trade-off is cost: the taker fee of 5.5% is well above the 0.2% median, so regular buyers pay more here.

Key facts

Best for
Buying crypto now and then in a custodial wallet.
Taker fee
5.5%↗
Coins listed
70↗
Regulators
Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) - Money Service Business, Comision Nacional del Mercado de Valores (CNMV) - MiCA Crypto-Asset Service Provider (Criptan Trade, S.L.), UK Financial Conduct Authority (FCA) - Electronic Money Institution (Monetley Ltd), UK Financial Conduct Authority (FCA) - EMD Agent (Moneytea Ltd)↗
Fiat deposit methods
Card, Bank, SEPA, Apple-pay↗
Withdrawal fee
Blockchain fee / gas fee when withdrawing crypto to another wallet; no fee for receiving crypto to the Mercuryo wallet↗
Exchange type
Cex↗
Legal entity
Moneymaple Tech Ltd↗
Headquarters
Canada↗
Founded
2018↗
Support channels
Email, Chat, Help-centre↗
Features
Custodial
Official website
mercuryo.io

Facts checked September 26, 2026, 4 sources

Apps and profiles

Get the app
App Store

Pros and cons

Pros

  • Fiat deposits run through card, bank and sepa, so a card or a bank transfer both work
  • Support runs on email, chat and help centre, with chat and email alongside the help centre
  • Receiving crypto into the Mercuryo wallet carries no fee, and withdrawals charge only the blockchain or gas fee

Cons

  • Taker fee of 5.5% is well above the 0.25% median for buy crypto sites
  • Coin list of 70 is shorter than the from 650 range at Bitpanda
  • Custody is custodial per custodial, so the provider holds the keys rather than the buyer
Mercuryo

Ready to try Mercuryo?

Scored 8.9 / 10 by HodlCue.

Who it suits

  • Occasional buyers who want a custodial wallet rather than a trading account
  • People who prefer paying money in by card or bank transfer
  • Buyers who want a named operator behind the account, Moneymaple Tech Ltd

Who should look elsewhere

  • Active traders, since ActivTrades charges a taker fee of 0% against 5.5% here
  • Coin list seekers, since Bitpanda lists from 650 against 70 here
  • Cost-sensitive buyers, since bunq charges a taker fee of 0.25% to 1.99% against 5.5% here

Trading and withdrawal fees

The taker fee is 5.5%, far above the 0.2% median across exchanges. For comparison, bunq charges a taker fee of 0.25% to 1.99% and ActivTrades 0%. Withdrawals cost less: sending crypto to another wallet carries only the blockchain or gas fee, and receiving crypto into the Mercuryo wallet carries no fee.

How Mercuryo compares

Where Mercuryo is available

Licence in United Kingdom
UK Financial Conduct Authority (FCA) - EMD Agent (Moneytea Ltd) (850523), checked September 26, 2026

Frequently asked questions

What does Mercuryo charge to buy crypto?+

The taker fee is 5.5%, the highest figure among the buy crypto providers compared here. Most sit near 0.25%, so a regular buyer pays well over the going rate. A single purchase is where that gap matters least.

Which regulators are behind Mercuryo?+

Mercuryo is registered with Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) Money Service Business, Comision Nacional del Mercado de Valores (CNMV) MiCA Crypto Asset Service Provider (Criptan Trade, S.L.) and UK Financial Conduct Authority (FCA) Electronic Money Institution (Monetley Ltd), so the counterparty is regulated in Canada, Spain and the UK. Buyers in those markets deal with named operating entities rather than an offshore shell.

Which licences does Mercuryo hold?+

Mercuryo holds a UK electronic money institution licence, 900921, and a Canadian money service business registration, M21565803. Both registrations sit with named entities inside the same group.

How can I pay money into Mercuryo?+

Deposits run through card, bank and sepa, so a card, a bank transfer or a SEPA transfer all work. A card suits a quick first purchase, while bank and SEPA transfers suit larger amounts and cost less to move.

Are there withdrawal fees?+

Sending crypto to another wallet costs only the blockchain or gas fee that the network charges, so there is no platform withdrawal charge on top. Receiving crypto into the Mercuryo wallet carries no fee, and custody is custodial per custodial, so the provider holds the keys.

How many coins can I buy on Mercuryo?+

Mercuryo lists 70 coins, a shorter range than Bitpanda at from 650. The list sits below the 62 median for the exchanges compared, so it covers the familiar names rather than every new listing.

How do I reach support?+

Support runs on email, chat and help centre, which means a help centre, live chat and email. There is no phone line, so chat is the quicker channel for anything urgent, and the help centre answers routine questions on fees and deposits first.

Who is Mercuryo built for?+

It suits people who want a custodial wallet to hold and buy crypto rather than a full trading account. The provider was founded in 2018, is headquartered in Canada and trades under Moneymaple Tech Ltd.

Sources

  • help.mercuryo.io/hc/en-gb checked September 26, 2026

    Backs: Support channels

    “Contact Us ... Chat with us ... support@mercuryo.io”

  • help.mercuryo.io/hc/en-gb/articles/14495507432989-What-fe... checked September 26, 2026

    Backs: Taker fee, Withdrawal fee

    “Buying - Up to 5.5%* (Minimum amount of EUR 1); Selling - Up to 3.95%*; Fast Track - Up to 5% additional fee”

  • mercuryo.io checked September 26, 2026

    Backs: Coins listed, Fiat deposit methods, Founded

    “Wide token support - 70+ Cryptocurrencies supported”

  • mercuryo.io/legal/licenses checked September 26, 2026

    Backs: Exchange type, Features, Headquarters, Legal entity, Regulators, Licences

    “Cryptoasset exchange services (fiat-to-crypto and crypto-to-fiat) in the European Economic Area (EEA), where applicable, are provided by Criptan Trade, S.L.”

Compiled from 4 source pages, checked September 26, 2026. We did not open an account.

Mercuryo

Mercuryo

Buying crypto now and then in a custodial wallet.

8.9/10See alternatives