imToken review
Updated September 28, 2026 · HodlCue Editorial Team · Facts checked September 26, 2026
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Our verdict
imToken suits readers who want a free self-custody wallet on a phone rather than a hardware purchase, with token coverage of from 20,000,000 and a seed phrase as the backup. Support runs on help centre, email and community, so anyone needing a phone line or live chat should weigh an exchange wallet.
Key facts
- Best for
- A free self-custody wallet on mobile with broad coin coverage.
- Wallet type
- Mobile↗
- Price
- $0↗
- Custody
- Self custody↗
- Coins supported
- from 20,000,000↗
- Secure element
- Infineon SLE 78CLUFX5000PH secure element, CC EAL6+ and EMVCo certified (imKey Pro)↗
- Connectivity
- USB-c↗
- Backup options
- Seed↗
- Legal entity
- IMTOKEN PTE. LTD.↗
- Headquarters
- Singapore↗
- Founded
- 2016↗
- Support channels
- Help-centre, Email, Community↗
- Features
- Self-custody
- Official website
- token.im
Facts checked September 26, 2026, 5 sources
Apps and profiles
- Get the app
- App StoreGoogle Play
- Elsewhere
- Xmedium.comgithub.com
Pros and cons
Pros
- The app costs $0, so there is no hardware outlay before you can hold coins.
- Custody sits with you, so the self custody model keeps your keys off any operator's balance sheet.
- Token coverage of from 20,000,000 runs well past the 49 for wallets on the site.
- A seed phrase is the backup method, the most common approach at 82.7% across the category.
- The imKey Pro companion pairs a usb c link with an Infineon secure element carrying a plus-rated common Criteria grade and EMVCo certification.
Cons
- Support runs on help centre, email and community only, with no live chat or phone line in the list.
- A single seed phrase is the whole backup, so one lost or exposed phrase ends the holding.
- Keys sit on a mobile device that can be lost, wiped or taken, which Trezor's hardware design is built to avoid.
- With self custody, the balance depends on your own seed phrase, while bynex places funds under custodial custody and carries that risk itself.
Who it suits
- Anyone already comfortable with a seed phrase who wants from 20,000,000 coins reachable from a single mobile app
- Readers who want $0 entry, a mobile wallet and a self-custody setup rather than a hardware purchase up front
- Long-term holders who prefer self custody to an exchange balance and want the keys kept off any operator
Who should look elsewhere
- Anyone who needs phone or live chat help, since support here runs on help centre, email and community and an exchange desk answers faster
- Holders who want the key split across shares, because the backup here is a single seed phrase
- People who would rather an operator held the keys, which is the custodial setup bynex runs instead
Security and backup
The security story has two halves. The software side is a mobile wallet under self custody, which means the keys live on your device and no operator can move them for you. The hardware side is imKey Pro, which uses an Infineon secure element carrying a plus-rated common Criteria grade and EMVCo certification, a chip standard few vendors put on the page. Backup is a seed phrase, and that is the single point to think about: one written sequence is both the restore mechanism and the thing an attacker wants. Write it down offline, keep it off cloud photo storage, and treat a phone backup as a copy of your money that anyone with the cloud account can reach. Self-custody also means the recovery steps sit with you, so test a restore before you need one and keep a second copy somewhere the handset cannot reach.
Coins and connections
Token coverage is the headline here at from 20,000,000, which clears the 383.25 of most wallets on the site and the 49 middle of the field by a wide margin. That breadth matters for anyone running several networks from one app, since adding a chain is a matter of a token list rather than new hardware. Connections run over usb c, so the hardware companion talks to a modern port with no adapter, and the phone app carries the balance of everyday use on its own. For readers weighing hardware against software, the from 20,000,000 figure sits above the 345 typical of hardware wallets, which is unusual for a mobile app. The practical limit is that coverage follows the vendor's token list, so a new chain appears when it is listed rather than when you buy anything.
How your money is protected
Protection here is structural rather than institutional. Under self custody, no deposit insurance, no segregated account and no proof of reserves applies to you, because there is no operator balance to protect. What stands between you and loss is the device, the seed phrase and the code. The imKey Pro secure element carries a plus-rated common Criteria grade and EMVCo certification, which is a hardware standard rather than a promise, so the strongest part of the setup is the one that stores keys in a chip. On a mobile wallet the equivalent protection is the phone's own screen lock and storage encryption, which is a weaker floor, and a lost handset takes that floor with it. If an exchange wallet suits you better on this count, bynex runs custodial custody, and a custodial balance behaves very differently if a provider fails.
The company behind it
The entity behind the app is IMTOKEN PTE. LTD., registered in Singapore, and the company dates from 2016, so there is a long operating record behind a free app that many readers first meet through token promotion. The same period also means a name that predates most of the wallets now listed beside it. Support runs on help centre, email and community, which is a help centre, email and community, a workable mix for a self-custody product where much of the guidance is documentation rather than account help. No licence is listed for the entity, so the wallet side of the business names no regulator and offers no client-money safeguards. For most readers that is the sensible shape for a wallet, since the keys sit with the holder.
How imToken compares
9.3 vs 9.4
9.3 vs 9.0
9.3 vs 8.2
9.3 vs 9.7
9.3 vs 9.5
9.3 vs 9.6
9.3 vs 9.0
9.3 vs 9.0
9.3 vs 9.0Trezor is a hardware wallet, so keys sit in a device rather than on a phone, and its secure element approach matches the certification level imKey Pro publishes.
9.3 vs 8.2
9.3 vs 9.7
9.3 vs 9.5
9.3 vs 9.4
9.3 vs 9.3
9.3 vs 9.2
9.3 vs 9.2
9.3 vs 9.1
9.3 vs 9.0
9.3 vs 8.8
9.3 vs 8.7
9.3 vs 8.7
9.3 vs 8.6
9.3 vs 8.5
9.3 vs 8.5
9.3 vs 8.5
9.3 vs 8.3
Frequently asked questions
How much does imToken cost?+
The app is listed at $0, so there is no purchase price for the mobile wallet itself. Readers often confuse that with trading costs, which sit elsewhere in the category, and the wallet ranking puts the median wallet price at €0. Optional hardware such as imKey Pro is a separate cost.
Who holds the keys in imToken?+
You do. The custody model is self custody, so the private keys sit on your own device and no operator can move your balance. The trade-off is that recovery is your job too, which is why the seed phrase needs careful storage. A custodial wallet such as bynex, with custodial, does the opposite.
How many coins can imToken hold?+
Coin coverage runs to from 20,000,000, which is well above the 49 for wallets on the site. The number covers tokens across many chains rather than a single network list, so a hardware wallet such as Trezor, at hardware, may support fewer on a given setup. Added coins appear as the vendor lists them.
What happens if I lose my phone?+
A lost phone is a real risk in a mobile wallet, and restoration is not the way out: you re-enter your seed phrase on a new device and the balance returns. That single phrase is the whole backup, and there is no second share to fall back on if it is exposed. Storing it offline, away from cloud photos, keeps the risk contained.
Is imToken regulated?+
No regulator or licence is listed for the entity running the app, which is IMTOKEN PTE. LTD. in Singapore. That sits alongside self custody, since self-custody means there is no customer money on the operator's books for a regulator to oversee. No protection scheme applies to a balance you hold yourself.
How do I get support if something goes wrong?+
Support runs on help centre, email and community, so you have a help centre, email and a community rather than a phone line or live chat. For a self-custody wallet that is workable, since most questions are about recovery and token support. A reader who wants an agent on the phone would be better served elsewhere, where the category share offering phone support is 18.5%.
Does imToken work with hardware wallets?+
Yes, through its own hardware companion, which connects over usb c and uses an Infineon secure element with a plus-rated common Criteria grade and EMVCo certification. That gives a phone-based brand a hardware route for readers who want keys held in a chip. A dedicated hardware wallet such as Trezor does the same job in a hardware form.
When was imToken founded?+
The company dates from 2016 and trades as IMTOKEN PTE. LTD. in Singapore, which puts it among the older names in the wallet category. Age here is a track record rather than a guarantee, and with no licence listed the operating history is the main thing a reader has to go on. For contrast, the wallet ranking covers 151 brands in total.
Sources
- imkey.im/products/imkey-pro-crypto-hardware-wallet checked September 26, 2026
Backs: Connectivity, Secure element
“Two data cables (Type-C - Type-C;Type-C - USB-A)”
- support.token.im/hc/en-us/articles/13189736093081-imToken... checked September 26, 2026
Backs: Backup options
“Please import the mnemonic phrase, private key or Keystore to recover your wallet.”
- token.im checked September 26, 2026
Backs: Coins supported, Support channels
“20M+ Tokens supported”
- token.im/about checked September 26, 2026
Backs: Features, Founded
“Provide secure and trusted non-custodial wallet services to millions of users”
- token.im/tos checked September 26, 2026
Backs: Custody, Headquarters, Legal entity, Price, Wallet type
“imToken does not exercise control or possession over your digital assets, Private Keys or Passkey”
Compiled from 5 source pages, checked September 26, 2026. We did not open an account.