Bitcoin.com Wallet review
Updated September 28, 2026 · HodlCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Bitcoin.com Wallet is a free mobile wallet with self custody and a seed backup, so it suits readers who want to hold coins themselves without paying for the software. It ranks first on price here, ahead of paid hardware options like Trezor, and its overall score is 8.1.
Key facts
- Best for
- Holding coins yourself in a free mobile wallet, with no hardware to buy.
- Wallet type
- Mobile↗
- Price
- $0↗
- Custody
- Self custody↗
- Coins supported
- from 9↗
- Backup options
- Seed↗
- Legal entity
- Saint Bitts LLC↗
- Founded
- 2015↗
- Support channels
- Email, Help-centre, Chat, Community↗
- Features
- Self-custody
- Official website
- bitcoin.com
Facts checked September 26, 2026, 5 sources
Apps and profiles
- Get the app
- App StoreGoogle Play
Pros and cons
Pros
- Free to use, with a price of $0 against a wallet median of €0
- Self-custody, so you keep control of the keys rather than handing them to an exchange
- A mobile wallet, the most common type in the wallets ranking at 58.4%
- Backs up with a seed, the same method used by most ranked wallets at 82.7%
- Support runs through email, help centre and chat
Cons
- Support is limited to email, help centre and chat, with no phone line for urgent problems
- A seed backup puts the whole recovery phrase in one place, unlike a split backup such as Shamir
- Coin coverage of from 9 sits below the wallets median of 49
- A mobile app on a phone is exposed to device loss, where a hardware wallet such as Trezor keeps keys offline
Who it suits
- Readers who want self-custody in a phone app and will not pay a subscription
- People holding a short list of coins rather than a long tail of tokens
- First-time buyers who need a free on-ramp to holding coins themselves
Who should look elsewhere
- Holders of long-tail tokens who need broader coin coverage than from 9
- Anyone who wants coins kept offline in a device, which suits Trezor instead
- Readers who need a custodial account with an operator behind it, which bynex provides
Security and backup
Bitcoin.com Wallet is a mobile wallet running on self custody. That means the keys stay with you rather than with a platform, and the operator cannot move balances on your behalf. For readers weighing the safety of the money, that is the central point: nobody sits between you and your coins. Recovery rests on seed. A seed backup is the most common approach in this category, shared by 82.7% of ranked wallets, so the method is well understood. It also concentrates risk in a single phrase. Hardware wallets such as Trezor sit at hardware, which keeps keys in a device rather than on a phone that can be lost or seized. The mobile format is the mainstream choice here. Mobile accounts for 58.4% of ranked wallets, against 18.8% for hardware, so a phone wallet is the normal case rather than a compromise.
The company behind it
Bitcoin.com Wallet is run by Saint Bitts LLC, which was founded in 2015. A named operating entity is what you would want to see behind a wallet brand, since a self-custody product still depends on the company for updates and for the app being available when you need it. Support comes through email, help centre and chat. Help documentation and a help centre sit alongside email, chat and a community channel, so help is a mix of self-service and written replies. The wallets ranking puts a help centre in 85.7% of cases and email in 70.6%, which is a similar shape to what this wallet offers. There are no licences on record for this brand, so there is no regulator or protection scheme to name here. In a self-custody setup the question changes anyway: the coins sit with you, and a protection scheme that covered an exchange balance would not apply.
How Bitcoin.com Wallet compares
9.4 vs 9.4
9.4 vs 9.0
9.4 vs 8.2
9.4 vs 9.7
9.4 vs 9.5
9.4 vs 9.6
9.4 vs 9.0
9.4 vs 9.0
9.4 vs 9.0A hardware wallet, so it suits readers who want keys kept in a device rather than on a phone, at the cost of a purchase.
9.4 vs 8.2
9.4 vs 9.7
9.4 vs 9.5
9.4 vs 9.4
9.4 vs 9.3
9.4 vs 9.2
9.4 vs 9.2
9.4 vs 9.1
9.4 vs 9.0
9.4 vs 8.8
9.4 vs 8.7
9.4 vs 8.7
9.4 vs 8.6
9.4 vs 8.5
9.4 vs 8.5
9.4 vs 8.5
9.4 vs 8.3
Frequently asked questions
What does Bitcoin.com Wallet cost?+
The wallet itself is $0, with no subscription attached to using it. The median price across ranked wallets is €0, and the upper quartile reaches €54, which reflects paid hardware devices. Network fees for sending coins are separate from the price of the app.
Does Bitcoin.com Wallet take custody of my coins?+
No. Custody is self custody, so the keys stay with you and the operator cannot move your balance. This is the main difference from a custodial account such as bynex, which holds custodial. Keeping control also means keeping the backup phrase safe.
How do I back up the wallet?+
Backup uses seed, the recovery phrase that restores your wallet if the phone is lost or replaced. A seed backup is the most common method in this category, covering 82.7% of ranked wallets. Write the phrase down and store it offline, because anyone who reads it can take the coins.
Which coins can I hold?+
The wallet supports from 9. For comparison, the median across ranked wallets is 49 and the upper quartile is 383.25. If you plan to hold long-tail tokens rather than the main assets, check the supported list before you commit.
What kind of device is it?+
It is a mobile wallet, which means the keys live on a phone. Mobile is the most common type in the wallets ranking at 58.4%, while hardware accounts for 18.8%. Trezor is hardware, which suits readers who prefer keys in a separate device.
Who runs Bitcoin.com Wallet?+
The wallet is operated by Saint Bitts LLC, founded in 2015. A named company matters for a self-custody wallet because the software updates and app availability still depend on it. Your coins do not, which is the trade-off against a custodial provider.
How do I get help if something goes wrong?+
Support runs through email, help centre and chat, so you have written channels and documentation rather than a phone line. Email and a help centre are the most common setup in this category, at 85.7% and 70.6% of ranked wallets. A lost seed phrase cannot be restored by support.
Is Bitcoin.com Wallet regulated?+
There is no regulator or licence recorded for this brand, so no protection scheme can be named for it. With self custody that matters less than it would for an exchange, since a scheme covering an operator's balance would not cover coins you hold yourself. Confirm the position before you rely on any compensation promise.
Sources
- bitcoin.com checked September 26, 2026
Backs: Support channels
“VISIT OUR HELP CENTER ... CHAT WITH SUPPORT”
- bitcoin.com/about-us checked September 26, 2026
Backs: Founded
“Since 2015, Bitcoin.com has been a global leader in introducing newcomers to crypto.”
- bitcoin.com/legal/user-agreement checked September 26, 2026
Backs: Legal entity
“This is an agreement between Saint Bitts LLC and you”
- bitcoin.com/wallet checked September 26, 2026
Backs: Coins supported, Custody, Features, Price, Wallet type
“Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH) and supported EVM chains including BNB Smart Chain, Polygon and Avalanche, along with stablecoins such as USDT and USDC, VERSE and a range of...”
- bitcoin.com/wallet/how-to-backup-and-restore-a-crypto-wallet checked September 26, 2026
Backs: Backup options
“Enter your 12-word recovery phrase and select the coin (BTC, BCH, ETH, AVAX) for the wallet you want to import.”
Compiled from 5 source pages, checked September 26, 2026. We did not open an account.
Related by the facts
Bitcoin.com Wallet
Holding coins yourself in a free mobile wallet, with no hardware to buy.