2gether vs easy crypto nz

2gether operated as a mobile first financial ecosystem combining centralized digital asset trading with an integrated payment card. The application delivered a consumer oriented interface tailored for casual retail participants who wanted straightforward entry into digital asset markets without managing private cryptographic keys. Supported assets centered on major market capitalization tokens, including Bitcoin, Ethereum, Ripple, Litecoin, Bitcoin Cash, and Basic Attention Token, alongside the proprietary 2GT utility asset.

The central feature of the ecosystem was the prepaid Visa debit card, which interfaced directly with the customer custodial cryptocurrency balances and fiat euro accounts. When cardholders initiated transactions at physical or online merchant terminals, the backend payment engine liquidated the selected digital asset into euros in real time to settle with the card network. This structure allowed seamless retail payments without requiring manual trades beforehand.

Beyond standard payment routing, the application included portfolio tracking tools, recurring buy setups, and community governance features tied to 2GT token ownership. Users could participate in informal voting rounds regarding upcoming asset listings or app improvements. While the asset catalog covered essential large cap tokens, it lacked deep secondary market coverage, specialized decentralized finance tokens, and granular order placement options like limit orders or margin facilities.

Easy Crypto NZ structures its catalog around a retail brokerage model rather than an open multilateral trading facility. Users access over 160 listed cryptocurrencies, including major market capitalization assets like Bitcoin, Ethereum, and Solana, alongside a broad selection of decentralized finance tokens, layer-one protocol coins, and stablecoins. Rather than keeping balances in platform ledgers, every completed purchase triggers an automated blockchain transaction that dispatches tokens directly to the customer's provided self-custody wallet address.

Beyond standard spot buys and sales, the platform supports multi-coin order baskets and automated recurring purchase plans. Users can establish scheduled recurring orders funded via regular bank payments, distributing dollar-cost averaging allocations across customized coin percentages in a single transaction. For selling crypto back into fiat, Easy Crypto allows users to generate sell orders, send assets from their private wallet to a designated settlement address, and receive New Zealand dollars directly into their domestic bank account.

Portfolio rebalancing tools and an optional non-custodial mobile wallet complement the core web interface. The broker does not offer margin trading, leverage, perpetual futures, or internal yield generation accounts, keeping its product perimeter restricted strictly to spot-level on-ramping, off-ramping, and direct coin swaps between external addresses.

2gether adopted a zero explicit trading commission marketing narrative, meaning spot conversions between euro balances and digital assets did not carry visible transaction line item fees. Instead, trading expenses were incorporated into execution spreads. The backend system sourced liquidity from multiple external partner exchanges, adding a markup between 1.0 percent and 2.5 percent depending on market volatility, selected token pair liquidity, and client 2GT holding tiers.

Token utility rules allowed users who accumulated substantial amounts of 2GT to access tighter spread bands and waived monthly card management fees. Standard users who did not hold minimum staking thresholds encountered standard spread margins on buys and sells. Physical card issuance was initially free or subject to nominal delivery costs, while standard point of sale transactions in euros did not attract domestic surcharge fees.

Withdrawal costs presented notable friction points throughout the platform lifecycle. Transferring cryptocurrencies out of the app to external non custodial wallets incurred standard blockchain network fees alongside internal processing surcharges. When the company initiated shutdown procedures in 2022, management imposed an unexpected twenty euro account maintenance fee on inactive retail balances, which provoked significant client friction during the final migration and asset withdrawal period toward partnered exchange facilities.

Easy Crypto NZ incorporates operational fees, liquidity sourcing costs, and volatility buffers directly into the quoted exchange rate presented at the moment of order creation. Typical retail spreads generally sit between 0.7% and 1.5% across primary assets such as Bitcoin and Ethereum, with wider percentage margins applying to less liquid altcoins or smaller transaction sizes. Because prices refresh in real time against underlying wholesale liquidity partner feeds, the displayed rate reflects the total amount paid or received.

Deposits initiated via domestic bank transfers, including Account2Account and direct manual bank deposits, avoid supplemental payment processing surcharges. When executing buy orders, blockchain network transaction fees required to transfer assets to external wallet addresses are factored into the final quoted delivery amount rather than billed separately at checkout. This transparent quote model simplifies individual cost calculations, though it yields higher effective trading costs than bare limit orders on major global liquidity hubs.

When executing sell transactions back to NZD, the broker disburses funds directly to verified New Zealand bank accounts without platform withdrawal surcharges, though individual receiving banks may apply specific institutional processing schedules. Sourcing liquidity across multiple liquidity pools helps mitigate extreme slippage, but substantial single orders in low-cap tokens remain subject to standard market depth constraints.

2gether functioned as a purely custodial service provider, retaining full administrative control over cryptographic keys associated with user balances. Account holders did not hold private keys, passphrases, or individual seed backups. While this model simplified mobile onboarding for non technical consumers, it concentrated balance risks entirely within the corporate infrastructure and third party institutional wallet custodians.

Platform defenses relied on standard consumer authentication controls, including biometric authentication, mandatory two factor verification via SMS or authenticator apps, and algorithmic transaction monitoring for suspicious login locations. Cryptographic balances were primarily held in cold storage systems managed by institutional partners to mitigate online attack surfaces, with only small operational floats retained in warm wallets to settle daily card payments.

The limitations of this centralized custodial structure became evident during operational disruptions. In 2020, 2gether suffered a security compromise that resulted in the theft of approximately 1.2 million euros worth of digital assets from its operational hot reserves. Although the company sought to compensate affected users through 2GT token allocations rather than immediate liquid euro distributions, the event underscored the inherent risks associated with custodial multi asset mobile apps operating without comprehensive sovereign insurance coverage.

Operating on a non-custodial basis significantly reduces platform-level target value because Easy Crypto NZ does not maintain collective custodial hot wallets holding user token reserves. Since purchased crypto is delivered immediately to personal external addresses, the risk of broad customer balance freezes resulting from platform insolvency or central database compromises is intrinsically mitigated. Users remain solely responsible for securing their private keys, hardware devices, and destination address accuracy.

Account access security includes mandatory multi-factor authentication options, such as time-based one-time password authenticator apps, alongside account confirmation emails for sensitive actions. Identity verification protocols follow domestic Know Your Customer standards, requiring government-issued photo identification, biometric liveness checks, and proof of residential address before trading access is granted. Corporate and trust entities must submit relevant incorporation paperwork, beneficial ownership declarations, and operational documentation.

The platform monitors transaction destinations against known high-risk, blacklisted, and sanctioned addresses to comply with regional anti-money laundering obligations. While these automated transaction screening checks occasionally introduce temporary compliance reviews for unfamiliar external wallets, they establish standard helps protect aligned with formal financial service provider expectations.

2gether focused its operational presence across member states of the European Economic Area, specifically targeting consumers residing within Eurozone markets such as Spain, Portugal, Italy, and France. Due to cross border financial regulations and card scheme limitations, the platform did not accept registrations from residents of the United States, Canada, the United Kingdom, or high risk jurisdictions identified by international anti money laundering taskforces.

Onboarding required standard customer verification procedures in compliance with European Anti Money Laundering directives. Users submitted official identity documentation, such as national identification cards or passports, alongside live biometric facial verification and proof of residential address. Account approval was generally processed within several hours through automated verification tools, allowing newly approved users to generate virtual payment cards immediately while physical cards arrived by postal mail.

Customer support channels operated primarily through an in app ticket system, direct email assistance, and moderated social messaging channels. Response times and query resolutions were acceptable during normal operations but deteriorated significantly during market volatility spikes and security incidents. When service closure was announced in July 2022, support bandwidth was overwhelmed, leaving many users dependent on community forums and Bit2Me transition documentation to clarify balance retrieval instructions.

Easy Crypto NZ is tailored specifically for individuals and legal business entities located in New Zealand holding valid domestic bank accounts and tax residency credentials. The service operates under the regulatory umbrella of the New Zealand Financial Service Providers Register (FSPR) and complies with the Anti-Money Laundering and Countering Financing of Terrorism (AML/CFT) Act monitored by the Department of Internal Affairs (DIA). Cross-border availability is restricted, directing international users toward respective regional localized portals where available.

Verification tiers determine daily and monthly transactional thresholds, with higher cumulative volume limits accessible upon submission of source-of-wealth documentation and enhanced compliance details. New accounts undergo automated identity checks that often clear within standard operating hours, though non-standard documentation or higher tier requests require manual operational review.

Customer support channels operate primarily through a structured ticketing system, an online help center repository, and web-based contact forms. While real-time phone support is not maintained for standard retail accounts, the dedicated support team handles order tracking inquiries, banking reconciliation delays, and identity verification escalations during local New Zealand business hours.