Wio review
Updated September 28, 2026 · HodlCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Wio suits UAE residents who spend across borders and want low card costs: a debit card with a monthly fee of AED 0 and a conversion fee of 0%. The issuer is Wio Bank PJSC, licensed by the Central Bank of the UAE, and Wio ranks first on conversion fee among 237 brands.
Key facts
- Best for
- Spending in 7 currencies with a AED 0 monthly fee and a 0% conversion fee.
- Monthly fee
- AED 0↗
- Currency conversion fee
- 0%↗
- Card type
- Debit↗
- Cashback rate
- 2%↗
- Currencies
- 7↗
- Legal entity
- Wio Bank PJSC↗
- Headquarters
- United Arab Emirates↗
- Support channels
- Help-centre↗
- Features
- Multi-currency, Travel
- Official website
- wio.io
Facts checked September 26, 2026, 4 sources
Pros and cons
Pros
- Cashback of 2% listed for its personal credit product
- 7 currencies held in one debit card, built around multi-currency travel
- Issued by Wio Bank PJSC under the Central Bank of the UAE
Cons
- Support runs on help centre only
- Cashback of 2% belongs to the personal credit product, not the debit card
Who it suits
- UAE residents who hold several currencies and pay in more than one of them
- Travellers who want a debit card with a conversion fee of 0%
- Customers who prefer a licensed bank behind the card, regulated by the Central Bank of the UAE
Who should look elsewhere
- Wise or Monzo Flex, if you need a card issued outside the UAE, since Wio is a UAE licensed bank
- Bitpanda, if your spending is tied to buying and holding crypto rather than day to day card use
Fees
Both headline charges sit at the floor: the monthly fee is AED 0 and the currency conversion fee is 0%. The comparison is sharper on conversion. The site median for conversion fees is 1% and the upper quartile reaches 2.2%, so a card with a fee at this level gives away none of the rate on a foreign purchase. Wio places first on that measure out of 237 brands compared.
How Wio compares
9.3 vs 9.49.3 vs 9.0
9.3 vs 8.29.3 vs 9.5
9.3 vs 9.6
9.3 vs 9.0
9.3 vs 9.1Its monthly fee is €0; Wio is the one to shortlist when you mainly want a bank debit card and a 0% conversion fee.
9.3 vs 8.9
9.3 vs 8.1
9.3 vs 8.2
9.3 vs 9.5
9.3 vs 9.4
9.3 vs 9.2
9.3 vs 9.19.3 vs 9.0
9.3 vs 8.9- 9.3 vs 8.8
9.3 vs 8.8
9.3 vs 8.6
9.3 vs 8.5
9.3 vs 8.3
Where Wio is available
- Available
- United Arab Emirates
- Licence in United Arab Emirates
- Central Bank of the UAE, checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does Wio charge to keep the card?+
Wio charges a monthly fee of AED 0 for its debit card, so there is no recurring account cost to budget for. The number worth watching instead is the currency conversion fee, which is 0%. Both are the figures most readers check first when comparing cards.
Does Wio add a markup when I spend in another currency?+
The currency conversion fee is 0%, which places Wio first among 237 brands on that measure. For context, the site median is 1% and the upper quartile reaches 2.2%. On trips and cross-border purchases, that gap is where the money usually leaks.
Who regulates Wio and where is it based?+
Wio operates as Wio Bank PJSC and is licensed by the Central Bank of the UAE. The card therefore sits inside a locally supervised banking setup rather than an offshore structure, and the balance in the account is held by a bank entity.
How many currencies can I hold and spend from one card?+
The account holds 7 currencies at once, and Wio markets the card as multi-currency with travel in mind. That is a focused list rather than a long one, so anyone juggling more currencies should check it covers the ones they actually spend in.
Who is Wio built for?+
Wio is built around multi-currency spending and travel, with 7 currencies available from one debit card. The licence sits with the Central Bank of the UAE, so the account is aimed at customers in that market rather than at an international audience.
What cashback does Wio pay?+
Cashback of 2% is listed for the personal credit side of Wio, not for the debit spend card. Read it as a rate on the credit product, and check which card you would actually hold before you budget for it. The spend card's own numbers are its AED 0 monthly fee and 0% conversion fee.
How do I get help if a payment goes wrong?+
Support runs on help centre, a self service route rather than a direct line. There is no phone or email channel listed for the card, so questions about fees, currencies or the cashback rate have to go through the help centre.
Sources
- wio.io checked September 26, 2026
Backs: Headquarters, Legal entity, Licences
“Address: Etihad Airways Centre, 5th Floor, Abu Dhabi, UAE”
- wio.io/personal-credit checked September 26, 2026
Backs: Cashback rate
“Get up to 2% cashback on all your spends with Wio Credit”
- wio.io/spend checked September 26, 2026
Backs: Card type, Currencies, Features, Currency conversion fee, Monthly fee
“Just One Card: Debit and Credit”
- wio.io/support checked September 26, 2026
Backs: Support channels
“Need Help?”
Compiled from 4 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Free ATM withdrawals, Protection.