VALU review

Updated September 28, 2026 · HodlCue Editorial Team · Facts checked September 26, 2026

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Our verdict

VALU is a prepaid Mastercard card issued by Telekom Slovenije, d.d. in Slovenia, made for everyday spending rather than crypto trading. The monthly fee is a flat €1, so you can see what holding the card costs, and help comes by email and phone.

Key facts

Best for
Everyday spending on a prepaid Mastercard card.
Monthly fee
€1↗
Card type
Prepaid↗
Card network
Mastercard↗
Legal entity
Telekom Slovenije, d.d.↗
Headquarters
Slovenia↗
Support channels
Email, Phone↗
Official website
valu.si

Facts checked September 26, 2026, 3 sources

Pros and cons

Pros

  • The card runs on mastercard, so it is accepted wherever Mastercard is.
  • A flat monthly fee of €1 keeps the running cost easy to plan.
  • Help is available on email and phone, so you can reach the team by email or phone.

Cons

  • It is a prepaid card, so the balance has to be loaded before you spend.
  • The €1 monthly fee is above the €0 typical fee in this group, where Monzo Flex, Wise and Bitpanda list £0, £0 and €0.
VALU

Ready to try VALU?

Scored 8.6 / 10 by HodlCue.

Who it suits

  • People in SI who want a prepaid card for shops, bills and travel.
  • Anyone who prefers to top up a balance before spending rather than carry a credit line.
  • Card holders who want to sort problems by email and phone.

Who should look elsewhere

  • Monzo Flex if a monthly fee of £0 is what settles the choice for you.
  • Wise, where the monthly fee is £0 rather than €1.
  • Bitpanda, which lists a monthly fee of €0.

How VALU compares

Where VALU is available

Available
Slovenia

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

How much does VALU cost each month?+

The monthly fee is €1. That is the recurring cost of keeping the card active, and it is a flat figure rather than a variable charge, so you can add it to your budget before you apply. Cards in this comparison often sit at €0 a month, so this is the number to weigh most.

What kind of card is VALU?+

It is a prepaid card, not a credit card. You load the balance first and then spend from it, which suits people who want a spending tool rather than a credit line. If you would rather hold a balance that refills on its own, a current account style card may suit you better.

Which payment network does the card use?+

VALU sits on mastercard, the same network used by many mainstream cards. That means acceptance is broad at shops, online and at cash machines, and you are not tied to a smaller domestic scheme. Check acceptance where you plan to spend before you order.

How do I get help if something goes wrong?+

Support runs on email and phone, so you can reach the team by email or by phone rather than a help centre page alone. Live chat is not among the listed channels, which means a call or an email is the route to an answer. Keep your card details handy when you make contact.

Who is behind the VALU card?+

The card is issued by Telekom Slovenije, d.d., a company based in Slovenia. That is the legal entity behind the card, so it is the party to deal with if there is a problem with the account. The card itself runs on mastercard.

Is VALU a crypto card?+

It is a prepaid Mastercard card for everyday spending, not a platform for buying or holding crypto. If you want to move money between currencies or hold digital assets, an alternative on this page may be a closer fit. VALU suits you if all you need is a simple card for shops and bills.

How does VALU compare with the free options here?+

Monzo Flex, Wise and Bitpanda list a monthly fee of £0, £0 and €0. VALU charges €1 by comparison, so if a free card meets your needs the fee here is the thing to weigh. The prepaid setup may still be the part you prefer.

Sources

  • valu.si/kontakt checked September 26, 2026

    Backs: Headquarters

  • valu.si/pomoc checked September 26, 2026

    Backs: Support channels

  • valu.si/valu-mastercard checked September 26, 2026

    Backs: Card type, Legal entity, Monthly fee, Card network

    “Zagotovite si predplacnisko kartico VALU Mastercard - VALU Mastercard”

Compiled from 3 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Currency conversion fee, Free ATM withdrawals, Protection.

VALU

VALU

Everyday spending on a prepaid Mastercard card.

8.6/10See alternatives