VALU review
Updated September 28, 2026 · HodlCue Editorial Team · Facts checked September 26, 2026
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.
Our verdict
VALU is a prepaid Mastercard card issued by Telekom Slovenije, d.d. in Slovenia, made for everyday spending rather than crypto trading. The monthly fee is a flat €1, so you can see what holding the card costs, and help comes by email and phone.
Pros and cons
Pros
- The card runs on mastercard, so it is accepted wherever Mastercard is.
- A flat monthly fee of €1 keeps the running cost easy to plan.
- Help is available on email and phone, so you can reach the team by email or phone.
Cons
- It is a prepaid card, so the balance has to be loaded before you spend.
- The €1 monthly fee is above the €0 typical fee in this group, where Monzo Flex, Wise and Bitpanda list £0, £0 and €0.
Who it suits
- People in SI who want a prepaid card for shops, bills and travel.
- Anyone who prefers to top up a balance before spending rather than carry a credit line.
- Card holders who want to sort problems by email and phone.
Who should look elsewhere
- Monzo Flex if a monthly fee of £0 is what settles the choice for you.
- Wise, where the monthly fee is £0 rather than €1.
- Bitpanda, which lists a monthly fee of €0.
How VALU compares
8.6 vs 9.48.6 vs 9.0
8.6 vs 8.28.6 vs 9.5
8.6 vs 9.6
8.6 vs 9.0
8.6 vs 9.1Its monthly fee is €0, while VALU charges €1 a month.
8.6 vs 8.9
8.6 vs 8.1
8.6 vs 8.2
8.6 vs 9.5
8.6 vs 9.4
8.6 vs 9.2
8.6 vs 9.18.6 vs 9.0
8.6 vs 8.9- 8.6 vs 8.8
8.6 vs 8.8
8.6 vs 8.6
8.6 vs 8.5
8.6 vs 8.3
Where VALU is available
- Available
- Slovenia
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
How much does VALU cost each month?+
The monthly fee is €1. That is the recurring cost of keeping the card active, and it is a flat figure rather than a variable charge, so you can add it to your budget before you apply. Cards in this comparison often sit at €0 a month, so this is the number to weigh most.
What kind of card is VALU?+
It is a prepaid card, not a credit card. You load the balance first and then spend from it, which suits people who want a spending tool rather than a credit line. If you would rather hold a balance that refills on its own, a current account style card may suit you better.
Which payment network does the card use?+
VALU sits on mastercard, the same network used by many mainstream cards. That means acceptance is broad at shops, online and at cash machines, and you are not tied to a smaller domestic scheme. Check acceptance where you plan to spend before you order.
How do I get help if something goes wrong?+
Support runs on email and phone, so you can reach the team by email or by phone rather than a help centre page alone. Live chat is not among the listed channels, which means a call or an email is the route to an answer. Keep your card details handy when you make contact.
Who is behind the VALU card?+
The card is issued by Telekom Slovenije, d.d., a company based in Slovenia. That is the legal entity behind the card, so it is the party to deal with if there is a problem with the account. The card itself runs on mastercard.
Is VALU a crypto card?+
It is a prepaid Mastercard card for everyday spending, not a platform for buying or holding crypto. If you want to move money between currencies or hold digital assets, an alternative on this page may be a closer fit. VALU suits you if all you need is a simple card for shops and bills.
How does VALU compare with the free options here?+
Monzo Flex, Wise and Bitpanda list a monthly fee of £0, £0 and €0. VALU charges €1 by comparison, so if a free card meets your needs the fee here is the thing to weigh. The prepaid setup may still be the part you prefer.
Sources
- valu.si/kontakt checked September 26, 2026
Backs: Headquarters
- valu.si/pomoc checked September 26, 2026
Backs: Support channels
- valu.si/valu-mastercard checked September 26, 2026
Backs: Card type, Legal entity, Monthly fee, Card network
“Zagotovite si predplacnisko kartico VALU Mastercard - VALU Mastercard”
Compiled from 3 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Currency conversion fee, Free ATM withdrawals, Protection.