Up review

Updated September 28, 2026 · HodlCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Up is a free Australian bank card from Bendigo and Adelaide Bank Limited, with a monthly fee of AUD 0 and currency conversion at 0%. It suits everyday spending and travellers, not buyers who want to spend crypto, since the debit card draws on a bank account.

Key facts

Best for
Everyday spending and travel on a bank card with a monthly fee of AUD 0 and a conversion fee of 0%.
Monthly fee
A$0↗
Currency conversion fee
0%↗
Free ATM withdrawals
A$0↗
Card type
Debit↗
Card network
Mastercard↗
Legal entity
Bendigo and Adelaide Bank Limited↗
Headquarters
Australia↗
Support channels
Email, Chat, Phone, Help-centre↗
Features
Travel, Virtual card
Official website
up.com.au

Facts checked September 26, 2026, 2 sources

Apps and profiles

Pros and cons

Pros

  • A monthly fee of AUD 0 and a conversion fee of 0%, so running the card adds nothing.
  • Free ATM withdrawals, with an allowance of AUD 0.
  • Support runs on email, chat and phone, so help comes by phone and chat as well as email.
  • A debit card on the mastercard network, with travel and virtual card among the listed features.

Cons

  • A single market: the account is run by Bendigo and Adelaide Bank Limited and based in Australia, so it is built for Australian banking rather than multi-country use.
  • It spends a bank balance, not crypto: the card is debit and the listed features are travel and virtual card.
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Scored 9.4 / 10 by HodlCue.

Who it suits

  • Everyday Australian spenders who want a debit card with a monthly fee of AUD 0 and a conversion fee of 0%.
  • Travellers who value free ATM withdrawals at AUD 0 alongside conversion at 0%.
  • People who want human help: support runs on email, chat and phone, including phone and chat.

Who should look elsewhere

  • Anyone who wants to spend or hold crypto: Up is a debit card from Bendigo and Adelaide Bank Limited with travel and virtual card listed, so Bitpanda is the closer fit.
  • Anyone living across several markets: the account sits in Australia, so Wise or Monzo Flex suits a multi-country lifestyle better.

Who runs it

Up is issued by Bendigo and Adelaide Bank Limited and based in Australia, so the money sits with a bank rather than a crypto platform. The account runs under an Australian credit licence and the National Credit Code, licence 237879. Support runs on email, chat and phone, so help comes by phone, chat, email or the help centre.

How Up compares

Where Up is available

Available
Australia

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What does the Up card cost to keep?+

The monthly fee is AUD 0 and the currency conversion fee is 0%, so holding the card adds no monthly or conversion cost. Up ranks 1 on the monthly fee and 1 on conversion among the brands listed here, which is the cost profile readers shopping at the top of the tables look for.

Can I take out cash at ATMs for free?+

The free ATM allowance is AUD 0, so there is no charge for withdrawing cash. If a machine declines a withdrawal, support runs on email, chat and phone, so the card can be sorted with a phone call or a chat message rather than left unusable.

Is Up a crypto card?+

It is not. Up is a debit card issued by Bendigo and Adelaide Bank Limited and the features listed are travel and virtual card, so spending draws on a bank balance and no digital assets sit on the account. Buyers who want crypto-linked card spending should read the crypto card options instead.

Who runs Up and what licence covers the account?+

Up is issued by Bendigo and Adelaide Bank Limited, a bank based in Australia. The account runs under an Australian credit licence and the National Credit Code, licence 237879, so the credit side is licensed and the card sits with a bank rather than a crypto platform.

How do I get help if something goes wrong?+

Support runs on email, chat and phone, so you can reach the team by phone or chat, send a question by email, or check the help centre first. The phone and chat routes matter when a card is blocked while travelling, and the help centre holds the routine answers on fees and limits.

What kind of card is it and what network does it run on?+

It is a debit card on the mastercard network, with travel and virtual card among the listed features for travel and online use. A debit card spends what sits in the account, so the balance has to cover each payment rather than drawing on a revolving credit balance.

Can I use the card overseas?+

The account is based in Australia and travel and virtual card includes travel among the features, so using the card away from home is part of the design. Because the conversion fee is 0%, overseas spending does not add a currency conversion charge to the bill.

How does Up compare with Monzo Flex, Wise and Bitpanda on price?+

On the monthly fee the three alternatives sit alongside Up: £0 at Monzo Flex, £0 at Wise and €0 at Bitpanda, against AUD 0 here. None of them costs more to hold, so the pick comes down to currency market, support and whether crypto spending matters.

Sources

  • up.com.au/bank-overseas-without-the-fees checked September 26, 2026

    Backs: Features

    “You'll pay no fees on international purchases in-person or online ... CREATE A DIGITAL 'ZAP' CARD”

  • up.com.au/pricing checked September 26, 2026

    Backs: Free ATM withdrawals, Currency conversion fee, Monthly fee

    “Domestic ATM withdrawals: Free at most major Bank ATMs”

  • up.com.au/product-terms checked September 26, 2026

    Backs: Card type, Headquarters, Legal entity, Card network, Support channels, Licences

    “Debit Mastercard linked to an Up Everyday Account”

Compiled from 3 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Protection.

Up

Up

Everyday spending and travel on a bank card with a monthly fee of AUD 0 and a conversion fee of 0%.

9.4/10See alternatives