Pago review

Updated September 28, 2026 · HodlCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Pago is an Albanian business account and Mastercard debit card with a monthly fee of ALL 0 and currency conversion fees that run 0% to 2%. It suits Albanian businesses and travellers who want a plain debit card for daily spending, supervised by the Bank of Albania under an e-money institution licence.

Key facts

Best for
An Albanian business Mastercard debit card with a ALL 0 monthly fee for daily spend and travel.
Monthly fee
ALL 0↗
Currency conversion fee
0% to 2%↗
Free ATM withdrawals
ALL 0↗
Card type
Debit↗
Top-up fee
3% of the amount when topping up the Pago account by debit/credit card↗
Card network
Mastercard↗
Legal entity
Rubicon Sh.a.↗
Headquarters
Albania↗
Support channels
Help-centre↗
Features
Travel
Audience
Business
Official website
pago.al

Facts checked September 26, 2026, 3 sources

Apps and profiles

Get the app
Google Play

Pros and cons

Pros

  • A monthly fee of ALL 0, on the same lines as the £0 at Monzo Flex, the £0 at Wise and the €0 at Bitpanda.
  • Currency conversion fees run 0% to 2%, which keeps the cost of paying abroad easy to work out.
  • A debit card on the mastercard network, aimed at business accounts and travel.
  • Pago is supervised by the Bank of Albania (Council of Supervision) under an e-money institution licence.

Cons

  • The top-up fee applies each time you top up the Pago account by debit or credit card, so frequent card funding quietly adds to the cost.
  • Cash is charged: the free ATM allowance is ALL 0.
  • Support runs on help centre only, so an urgent card problem waits on a written answer.
Pago

Ready to try Pago?

Scored 9.0 / 10 by HodlCue.

Who it suits

  • Albanian businesses that want one Mastercard debit card for daily spend and trips.
  • Readers who value a ALL 0 monthly fee and conversion fees of 0% to 2% over extras.
  • Anyone comfortable funding the account by card, since the top-up fee is the main cost to plan for.

Who should look elsewhere

  • Personal banking, which sits outside the business focus; Monzo Flex is the personal-style option at £0 a month.
  • Cash-heavy users, since the free ATM allowance is ALL 0, so check Wise or Monzo Flex first.
  • Anyone who wants a phone line or live chat, because support runs on help centre only.

How Pago compares

Where Pago is available

Available
Albania

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What does a Pago account cost to run?+

The account itself has a monthly fee of ALL 0. Currency conversion fees run 0% to 2%, so spending abroad costs more than spending in Albania. The other charge to plan for is the top-up fee, which applies when you top up the Pago account by debit or credit card. It is charged on the amount, so frequent card top-ups add up.

Are ATM withdrawals free on a Pago card?+

Cash is the one weak spot. The free ATM allowance is ALL 0, so budget a fee for every withdrawal. Card spending is the cheap path instead, and currency conversion fees run 0% to 2%, which keeps the cost of paying abroad predictable.

Is Pago regulated, and who runs it?+

Pago is run by Rubicon Sh.a., based in Albania, and it holds an e-money institution licence from the Bank of Albania (Council of Supervision). The licence is listed as 52. Since it is an e-money licence, treat the balance as e-money and read the terms for how funds are safeguarded.

What kind of card does Pago issue?+

Pago issues a debit card on the mastercard network, aimed at travel. A debit card spends directly from the account balance, so there is no credit line to repay. Travel is the use the card is positioned for, which is the practical reason to hold one if you pay in more than one currency.

Is Pago for personal or business accounts?+

Pago is built for businesses, and the card is positioned around business and travel use. If you are managing a company account and want a Mastercard debit card with a ALL 0 monthly fee, that lines up. Personal users get less of a match, since the business focus sets the tone for what the account is designed to do.

How do I get help from Pago?+

Support runs on help centre only. That means written answers in one place rather than a phone line or live chat, so it suits people who are comfortable searching for their own answers. If you need a person on the phone for a blocked card or a failed payment, this is not the setup for that.

How does Pago compare with Monzo Flex, Wise and Bitpanda on monthly fees?+

Monthly fees do not separate them: Pago charges ALL 0, Monzo Flex £0, Wise £0 and Bitpanda €0. The differences sit elsewhere, in what the account is for, where it is licensed and how you get help. Choose on audience and support rather than on the monthly line.

Sources

  • pago.al checked September 26, 2026

    Backs: Audience, Headquarters, Legal entity, Support channels, Licences

    “Pago Biznes - Llogari rrjedhese, Karta debiti Mastercard, Pagesa me QR, POS, E-commerce”

  • pago.al/home/karte-debiti-mastercard checked September 26, 2026

    Backs: Card type, Features, Card network

    “Karta e debitit Pago nga Mastercard”

  • pago.al/tarifa-dhe-komisione checked September 26, 2026

    Backs: Free ATM withdrawals, Currency conversion fee, Top-up fee, Monthly fee

    “Cash withdrawal at ATMs of the "Pago" network: 0 (Individ)”

Compiled from 3 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Protection.

Pago

Pago

An Albanian business Mastercard debit card with a ALL 0 monthly fee for daily spend and travel.

9.0/10See alternatives