Neon review
Updated September 28, 2026 · HodlCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Neon is a free Brazilian debit card with multi-currency and virtual card options, which suits everyday spending from a single Brazil based account. The catch is a currency conversion fee of 10.5%, so it is worth avoiding for trips where you convert often.
Key facts
- Best for
- A free multi-currency debit card for everyday spending from Brazil.
- Monthly fee
- R$0↗
- Currency conversion fee
- 10.5%↗
- Free ATM withdrawals
- R$0↗
- Card type
- Debit↗
- Legal entity
- Neon Pagamentos↗
- Headquarters
- Brazil↗
- Founded
- 2016↗
- Support channels
- Help-centre↗
- Features
- Multi-currency, Virtual card
- Official website
- neon.com.br
Facts checked September 26, 2026, 5 sources
Apps and profiles
- Get the app
- App StoreGoogle Play
Pros and cons
Pros
- No monthly cost: fees run BRL 0 on the account
- Free ATM withdrawals with an allowance of BRL 0
- Multi-currency and virtual card options in one account
- Runs under Banco Central do Brasil in Brazil
Cons
- Currency conversion costs 10.5% on conversions
- Support runs on help centre only
Who it suits
- People living in Brazil who want a debit card with no monthly cost
- Anyone who wants multi-currency balances plus a virtual card
- Spending from a single Brazilian market
Who should look elsewhere
- Wise, if converting currency often is the main job, since Neon charges 10.5%
- Monzo Flex, if you want help beyond a help centre, as Neon support runs on help centre
- Bitpanda, if you are buying crypto, since Neon is a debit card account
How Neon compares
8.5 vs 9.48.5 vs 9.0
8.5 vs 8.28.5 vs 9.5
8.5 vs 9.6
8.5 vs 9.0
8.5 vs 9.1Bitpanda pairs a monthly fee of €0 with crypto buying, which Neon does not cover.
8.5 vs 8.9
8.5 vs 8.1
8.5 vs 8.2
8.5 vs 9.5
8.5 vs 9.4
8.5 vs 9.2
8.5 vs 9.18.5 vs 9.0
8.5 vs 8.9- 8.5 vs 8.8
8.5 vs 8.8
8.5 vs 8.6
8.5 vs 8.5
8.5 vs 8.3
Where Neon is available
- Available
- Brazil
- Licence in Brazil
- Banco Central do Brasil, checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does the Neon account cost each month?+
The monthly fee is BRL 0, so the account itself costs nothing to keep. Free ATM withdrawals are capped at an allowance of BRL 0, and spending depends on the network you use.
How much does Neon charge to convert currency?+
Neon charges a currency conversion fee of 10.5% on conversions. That is the main cost to watch, so the account suits people who hold several currencies rather than people who convert every purchase. Spending in the local currency avoids the charge.
Is the Neon card a debit card or a prepaid card?+
Neon issues a debit card, listed as debit, rather than a prepaid one. The legal entity behind it is Neon Pagamentos, and it is based in Brazil.
Who regulates Neon?+
Neon is regulated by Banco Central do Brasil in Brazil. The account is run by Neon Pagamentos, which was founded in 2016 and is headquartered in Brazil.
Does Neon offer multi-currency accounts and virtual cards?+
Yes. The account is listed as multi-currency with a virtual card option, so you can hold more than one currency and add an online card alongside the physical debit card. That makes it a workable everyday card rather than a single currency account.
Can I withdraw cash free at ATMs?+
Free ATM withdrawals are available with an allowance of BRL 0. Once that allowance is used, further withdrawals are charged, so the free part is aimed at light cash use rather than frequent cash needs.
How do I get help from Neon?+
Help runs through help centre only, so questions are answered by reading the help centre rather than by live chat or a phone line, which suits people comfortable working through documentation before they get an answer.
Is Neon based in Brazil?+
Yes, Neon is headquartered in Brazil and is licensed by Banco Central do Brasil there. The monthly fee of BRL 0 and the free ATM allowance of BRL 0 are set out on its Brazilian tariff page.
Sources
- neon.com.br checked September 26, 2026
Backs: Card type, Features, Headquarters, Licences
“Cartao Virtual, transferencias internacionais”
- neon.com.br/perguntas checked September 26, 2026
Backs: Support channels
“Centro de Perguntas Frequentes”
- pt.m.wikipedia.org/wiki/Neon_(fintech) checked September 26, 2026
Backs: Founded
“Neon foi fundada em 2016”
- site.neon.com.br/tarifas checked September 26, 2026
Backs: Free ATM withdrawals, Currency conversion fee, Monthly fee
“Saque Banco24Horas: R$ 8,90; Pix: sem tarifa”
- reclameaqui.com.br/banco-neon/bonus-por-indicacao_uxuBNMH... checked September 26, 2026
Backs: Legal entity
“Neon Pagamentos”
Compiled from 5 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Protection.