BigPay review

Updated September 28, 2026 · HodlCue Editorial Team · Facts checked September 26, 2026

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Our verdict

BigPay suits readers who want a multi-currency account with a debit card and help on email, phone and help centre, rather than the cheapest conversion rate. Its currency conversion fee of 2% is the weak point, and that charge is what to weigh first.

Key facts

Best for
A multi-currency debit account with a virtual card, travel features and phone help.
Currency conversion fee
2%↗
Card type
Debit↗
Card network
Visa↗
Currencies
12↗
Founded
2017↗
Support channels
Email, Phone, Help-centre↗
Features
Multi-currency, Virtual card, Travel
Official website
bigpayme.com

Facts checked September 26, 2026, 3 sources

Apps and profiles

Pros and cons

Pros

  • Multi-currency, virtual card and travel features, with 12 currencies in the account
  • A debit card on the visa network, accepted wherever that network works
  • Support runs on email, phone and help centre, so help is not limited to email
  • Founded 2017, so it is an established name rather than a recent launch

Cons

  • Currency conversion costs 2%, against 0.1% at Wise, 0% at Monzo Flex and 0% at Bitpanda
  • That fee places BigPay at 151 of 237 brands ranked on conversion fees
  • The card draws on the account balance as a debit card, so spending needs funds in the currency used
BigPay

Ready to try BigPay?

Scored 8.7 / 10 by HodlCue.

Who it suits

  • People who want a single account for several currencies rather than one wallet per market
  • Travellers who want a virtual card for online payments away from home
  • Readers who put phone support high on their list

Who should look elsewhere

  • Frequent converters: Wise charges 0.1%, well below BigPay's 2%
  • Readers who want no conversion charge at all: Bitpanda lists 0%

Who runs it

BigPay has been running since 2017, which gives it a longer track record than most of the newer apps in this list. Support runs on email, phone and help centre, so members can pick up the phone as well as send an email, with a help centre for anything written down. That mix suits people who want a real support desk behind the account.

How BigPay compares

Where BigPay is available

Available
Indonesia, Malaysia, Singapore, Thailand

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What does BigPay charge to convert currency?+

BigPay charges 2% when you convert between currencies. Wise lists 0.1% for the same job, and Monzo Flex and Bitpanda list 0%, so BigPay is the costliest of the four on this measure. That is the figure to weigh before opening an account for travel.

What kind of card does BigPay issue?+

BigPay issues a debit card that runs on the visa network, so it is accepted wherever that network is accepted. Debit means spending draws on the balance already in the account, and the app also offers a virtual card for online payments.

How many currencies can I hold with BigPay?+

The account covers 12 currencies, so a single wallet can cover more than a single market. The feature list runs to multi-currency, a virtual card and travel, and the card is built for spending away from home.

How do I get help from BigPay?+

Support runs on email, phone and help centre. That means a phone line for anything urgent, email for questions that need a written trail, and a help centre for the everyday questions about the account and the card.

When was BigPay founded?+

BigPay was founded in 2017, so it is an established name rather than a recent launch. The account covers 12 currencies and issues a debit card on the visa network, with help offered on email, phone and help centre.

Can I use BigPay while travelling?+

Travel is on the feature list, and the debit card runs on the visa network, so it is accepted abroad wherever that network works. The account holds 12 currencies, so trip money can be split across currencies before you travel.

How does BigPay compare with Wise and Monzo Flex on conversion?+

The gap is wide. BigPay's 2% sits above 0.1% at Wise, 0% at Monzo Flex and 0% at Bitpanda. On cost alone the other three come first, and BigPay earns its place through multi-currency features, a virtual card and support on email, phone and help centre.

Who is BigPay suited to?+

BigPay fits readers who want a multi-currency wallet, a virtual card and travel features in a single app, plus support by phone. It suits people who convert currency less often, since the 2% fee is well above 0.1% at Wise and 0% at Bitpanda.

Sources

Compiled from 3 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Monthly fee, Free ATM withdrawals, Protection.

BigPay

BigPay

A multi-currency debit account with a virtual card, travel features and phone help.

8.7/10See alternatives